Both administrators and users must do some configuration to set up push notifications in
the mobile app.
To set up push notifications for the mobile app, you must perform the following steps:
- In Studio create an app and an applet
to apply a push notification to.
- In the platform, configure the push notification message and the push notification.
Note: Push notifications are not supported on on-premise instances.
Push notifications structure
Push notification layout
A layout of a push notification determines the information that appears in the mobile app.
This layout is defined in a JSON payload within the Push Notification Message Contexts
[sys_push_notif_msg_content] record. The layout defines the following properties, as shown in
the example image:
- Status
- Identifier
- Description

To see an example of a JSON payload that is used to configure a notification, see Set up push notifications for the mobile
app.
Mobile deep linking
You can use mobile notifications to link to navigate to specific content within a mobile app
using a deeplink script. For details on this script API, see MobileDeepLinkGenerator -
Global