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    Home Orlando Mobile Configuration and Navigation Mobile configuration and navigation ServiceNow mobile app configuration Enterprise mobility management (EMM) Mobile application management (MAM) integration

    Mobile application management (MAM) integration

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    Mobile application management (MAM) integration

    Use Microsoft Intune or Blackberry Dynamics to secure and protect sensitive information in mobile applications, even in cases where customers use their own mobile devices.

    Use Microsoft Intune or BlackBerry Dynamics mobile management tools to control, secure, and enforce policies for ServiceNow mobile apps. These tools provide a central point of control for securing your data on mobile apps, even in scenarios where you are not the owner of the mobile device.

    These apps are available in the Apple App store, Google Play, and BlackBerry marketplace stores. Get started right away using these publicly available apps, or request custom branded versions of these apps with your unique company identity.

    Table 1. Available apps by version
    MAM Platform Mobile Agent Availability Now Mobile Availability Mobile Onboarding Availability
    Microsoft Intune Available in Madrid and later releases. Available in New York and later releases. Available in New York and later releases.
    BlackBerry Dynamics Available in Madrid and later releases. Available in New York and later releases. Currently unavailable.

    Microsoft Intune

    Take advantage of the policy enforcement and management features of Microsoft Intune for your ServiceNow mobile apps.

    ServiceNow provides versions of the Mobile Agent, Now Mobile, and Mobile Onboarding apps designed to integrate with your Microsoft Intune mobility management tools.

    App logos for ServiceNow mobile apps for Microsoft Intune
    Using these apps, you can set and manage policies for each app using your organizations Intune administration portal. The following mobile application management features are supported:
    • App protection without device enrollment​​
    • Restrict copy/paste
    • Attachment Control
    • Remote wipe
    • MSFT conditional access

    BlackBerry Dynamics

    Manage your ServiceNow mobile apps using your organization's BlackBerry Dynamics mobility management tools.

    ServiceNow provides versions of the Mobile Agent, Now Mobile, and Mobile Onboarding apps designed to integrate with your BlackBerry Dynamics mobility management tools. BlackBerry versions of ServiceNow are available in the BlackBerry marketplace store.

    App logos for ServiceNow mobile apps for BlackBerry Dynamics

    Using these apps, you can set and manage policies for each app using the BlackBerry Dynamics SDK. The following mobile application management features are supported:

    Your branded apps are integrated with the BlackBerry Dynamics SDK to help manage policy enforcement and employee access to your data. The following mobile application management features are supported:
    • App protection without device enrollment
    • Restrict copy/paste
    • Attachment Control
    • Remote wipe
    • Dynamic VPN

    Package and Bundle IDs

    To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile apps. For information on these IDs see Bundle and Package IDs for ServiceNow mobile apps.

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      Mobile application management (MAM) integration

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Mobile application management (MAM) integration

      Use Microsoft Intune or Blackberry Dynamics to secure and protect sensitive information in mobile applications, even in cases where customers use their own mobile devices.

      Use Microsoft Intune or BlackBerry Dynamics mobile management tools to control, secure, and enforce policies for ServiceNow mobile apps. These tools provide a central point of control for securing your data on mobile apps, even in scenarios where you are not the owner of the mobile device.

      These apps are available in the Apple App store, Google Play, and BlackBerry marketplace stores. Get started right away using these publicly available apps, or request custom branded versions of these apps with your unique company identity.

      Table 1. Available apps by version
      MAM Platform Mobile Agent Availability Now Mobile Availability Mobile Onboarding Availability
      Microsoft Intune Available in Madrid and later releases. Available in New York and later releases. Available in New York and later releases.
      BlackBerry Dynamics Available in Madrid and later releases. Available in New York and later releases. Currently unavailable.

      Microsoft Intune

      Take advantage of the policy enforcement and management features of Microsoft Intune for your ServiceNow mobile apps.

      ServiceNow provides versions of the Mobile Agent, Now Mobile, and Mobile Onboarding apps designed to integrate with your Microsoft Intune mobility management tools.

      App logos for ServiceNow mobile apps for Microsoft Intune
      Using these apps, you can set and manage policies for each app using your organizations Intune administration portal. The following mobile application management features are supported:
      • App protection without device enrollment​​
      • Restrict copy/paste
      • Attachment Control
      • Remote wipe
      • MSFT conditional access

      BlackBerry Dynamics

      Manage your ServiceNow mobile apps using your organization's BlackBerry Dynamics mobility management tools.

      ServiceNow provides versions of the Mobile Agent, Now Mobile, and Mobile Onboarding apps designed to integrate with your BlackBerry Dynamics mobility management tools. BlackBerry versions of ServiceNow are available in the BlackBerry marketplace store.

      App logos for ServiceNow mobile apps for BlackBerry Dynamics

      Using these apps, you can set and manage policies for each app using the BlackBerry Dynamics SDK. The following mobile application management features are supported:

      Your branded apps are integrated with the BlackBerry Dynamics SDK to help manage policy enforcement and employee access to your data. The following mobile application management features are supported:
      • App protection without device enrollment
      • Restrict copy/paste
      • Attachment Control
      • Remote wipe
      • Dynamic VPN

      Package and Bundle IDs

      To enforce app policies your mobile application management software may require the bundle or package ID associated with the mobile apps. For information on these IDs see Bundle and Package IDs for ServiceNow mobile apps.

      Tags:

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