Take your work wherever you go

Your instance is available whether you're away from your desk or at the office. Manage incidents, collaborate with your teams, respond to approval requests, access the knowledge base, or receive push notifications with your mobile device.

View and download the full infocard for a highlight of ServiceNow mobile features.

	Download the mobile apps the Now Platform provides three mobile apps. Each app is designed for a specific set of users. Download these apps for your Android or iOS devices using the Google Play store or Apple app stores. Note: The Apple App Store and the Google Play Store are the only two official distribution channels that are supported for these mobile applications.
	Get started quickly using available base system applications Take advantage of pre-configured mobile applications to get your users started with common functionality like approvals for Field Service Management.
	Use the features on your mobile device with your ServiceNow instance. ServiceNow apps can use your mobile device's features to make calls, send SMS messages, and display navigation information. For example, you can use the camera on your mobile device to scan bar codes, or create image attachments.
	Use Studio to create custom applications Build applications that you can customize for your organization's specific needs. With Studio, you can quickly create applications in a simple, low-code interface.

Download the mobile apps

Your users access ServiceNow mobile from a client such as Mobile Agent app, Now Mobile, or Mobile Onboarding app. These applications are available in the Google Play or Apple App Store. Each app works with a specific area of the ServiceNow platform.

Get started quickly using available base system applications

Take advantage of pre-configured applications. These applications can get you started right away with the ServiceNow mobile platform.

Mobile experience for Approvals

Approve catalog requests, requested items, or change requests from anywhere using the ServiceNow Agent application. For more detail, see Fulfiller experience in ServiceNow Agent.

Mobile experience for Change Management

Manage your change tasks from anywhere using the ServiceNow Agent mobile application. With this mobile application, you can stay connected and access the information in real time to complete your tasks. For more detail, see Mobile experience for Change Management.

Mobile experience for Customer Service Management

Manage customer service cases from a mobile device with the Customer Service Management mobile application. Stay connected and access information in real time to complete tasks quickly. For more detail, see Mobile experience for Customer Service Management.

Mobile experience for Event Management

You can manage Event Management alerts and services from anywhere using the Event Management mobile application. For more detail, see Mobile experience for Event Management.

Mobile experience for Field Service Management

Manage your field service tasks anywhere using the Field Service mobile application. With this application, you stay connected with your mobile device, can access important information, and complete your tasks quickly. For more detail, see Mobile experience for Field Service Management.

Mobile experience for Governance, Risk, and Compliance

Manage your work, task assignments, requests, approvals, and other follow-up actions for GRC applications directly from your mobile device. Receive timely notifications for current alerts, as well as risk and compliance status for your critical assets, vendors, and impacted essential business services. For more detail, see Mobile experience for Governance, Risk, and Compliance.

Mobile experience for Incident Management

Manage incident tasks anywhere using the incidents mobile application, which enables you to stay connected and access important information to complete tasks quickly. For more detail, see Mobile experience with ITSM Mobile agent.

Mobile experience for Security Incident Response

Use your Android or iOS mobile device to manage your security operations center (SOC) tasks. For more detail, see Mobile Experience for Security Incident Response.

Mobile experience for Vulnerability Response

As a remediation owner, you can access the Vulnerability Response (VR) application on your Now Platform® instance with your Android or iOS mobile device. For more detail, see Mobile experience for Vulnerability Response.

Use the features on your mobile device with your ServiceNow instance.

Use built-in features on your mobile device to perform certain actions in your mobile apps. Use your device's camera to upload photos, perform image-based searches, or scan bar-codes to catalog your assets. The Now Mobile app uses your mobile device's photo, phone, keyboard, messaging, and email applications.

Use Studio to create custom applications

Mobile Studio is part of the existing Studio environment. With mobile Studio, you can create, modify, and manage applets for use in ServiceNow mobile apps using an intuitive, low code interface.

Get started

• To learn more about the elements of ServiceNow mobile see Mobile app layout.
• For more information on how to begin setup with ServiceNow mobile, see ServiceNow mobile app configuration.
• To learn about the migration process from classic mobile to ServiceNow mobile, see Migrate from classic mobile to ServiceNow mobile.
• Learn more about how to create your own applications on the developer portal site. The developer portal contains courses and examples to get you started on creating custom mobile applications suited to your organization's specific needs. To access the developer portal's mobile content, seeMobile application training.