A service portfolio presents an overall top-level view of your currently available
services, possible future services, and services that existed in the past. By establishing service
portfolios, you can more precisely evaluate the impact that services have on your business, and
prioritize them accordingly. With Service Portfolio Management you can define and manage a
single portfolio or multiple portfolios, each with its own unique taxonomy structure, owner, and
market scope.
Gain valuable knowledge about your service portfolio, including an overall performance score
and estimated spend. This knowledge helps you optimize your service budgeting efforts and
streamline your decision-making regarding adding new services and retiring services that no
longer benefit your business.
Users with the portfolio_admin role can create a single service portfolio or multiple
portfolios. If your organization has multiple businesses, the ability to define multiple
portfolios enables you to segregate portfolios by business location, by vendor, or by Chief
Information Officer (CIO). Portfolio Admins can add and remove services from the portfolio, and
determine how those services are categorized. Portfolio Admins can update associated taxonomy
layers and nodes.
Portfolio Admins can update portfolio data. Both Portfolio Admins and users with the
service_editor role can update services and service offerings, and also reparent services.
Think of the service portfolio as a container that holds a hierarchical organization of
definable taxonomy layers and associated nodes, services, and service offerings. Taxonomy in Service Portfolio Management refers to the
classification of your portfolio layers and associated services. Typically, taxonomy is
structured from a general, high-level perspective to a specific level, such as a service
offering. With this dynamic taxonomy structure, you can organize your service portfolios in a
variety of ways.
