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    • IT Service Management
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    Home Orlando IT Service Management IT Service Management Service Catalog Service catalog variables Service catalog data lookup

    Service catalog data lookup

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    Service catalog data lookup

    The Data Lookup and Record Matching Support for Service Catalog plugin offers similar features to the general Data Lookup and Record Matching Support plugin.

    Use the plugin for service catalog to perform data lookups for variables. This lookup can be on service catalog item screens, on requested items, and on catalog tasks as a user fills out the values contained in variables.

    Service Catalog data lookup roles

    Service Catalog enables specific roles to participate in the process of creating and using Service Catalog data lookups.

    Table 1. Service Catalog data lookup roles
    Role Description
    catalog_lookup_admin Similar to data_lookup_admin. Can create, update, and delete catalog data lookup definitions, matcher variable definitions, and setter variable definitions.
    catalog_lookup_manager Can read catalog data lookup definitions, matcher variable definitions, and setter variable definitions. The role can be granted to anyone using catalog data lookups so they can see the definitions for which they are creating rules. As required, grant create, read, write, or delete access to the individual data lookup rules tables created to delegate maintenance.
    • Create a catalog lookup definition

      Create a catalog data lookup definition record.

    • Custom data lookup

      You can create a custom table to store lookup data.

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    Release version
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      Service catalog data lookup

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Service catalog data lookup

      The Data Lookup and Record Matching Support for Service Catalog plugin offers similar features to the general Data Lookup and Record Matching Support plugin.

      Use the plugin for service catalog to perform data lookups for variables. This lookup can be on service catalog item screens, on requested items, and on catalog tasks as a user fills out the values contained in variables.

      Service Catalog data lookup roles

      Service Catalog enables specific roles to participate in the process of creating and using Service Catalog data lookups.

      Table 1. Service Catalog data lookup roles
      Role Description
      catalog_lookup_admin Similar to data_lookup_admin. Can create, update, and delete catalog data lookup definitions, matcher variable definitions, and setter variable definitions.
      catalog_lookup_manager Can read catalog data lookup definitions, matcher variable definitions, and setter variable definitions. The role can be granted to anyone using catalog data lookups so they can see the definitions for which they are creating rules. As required, grant create, read, write, or delete access to the individual data lookup rules tables created to delegate maintenance.
      • Create a catalog lookup definition

        Create a catalog data lookup definition record.

      • Custom data lookup

        You can create a custom table to store lookup data.

      Tags:

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