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    • IT Service Management
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    Home Orlando IT Service Management IT Service Management Asset Management Product Catalog Vendor catalog items Create a vendor catalog item

    Create a vendor catalog item

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    Create a vendor catalog item

    Create a vendor catalog item to associate product models with a vendor.

    Before you begin

    Role required: model_manager

    Procedure

    1. Navigate to Product Catalog > Catalog Definition > Vendor Items.
    2. Click New.
    3. Complete the form.
      Table 1. Vendor Catalog Item fields
      Field Description
      Name The name of the item is built from information in the Product Model, Vendor, and Product ID fields.
      Vendor The supplier that provides the item.
      Product model The specific version or configuration of the item.
      Out of stock The option that indicates whether the item is unavailable for order. This field is important if you are sourcing request items. Clear this check box if the item is available to order.
      Product ID The item identification number assigned by your organization.
      List price The price at which the item retails, excluding vendor discounts.
      Vendor price The price at which the item is available in the vendor catalog. If the vendor offers a discount, the vendor price reflects the discounted price.
      Rank tier Displays the overall ranking for this vendor's products and services, such as Valued Partner or Blacklisted Supplier. Rank tier expresses your organization's opinion of this vendor's performance. It can be used to decide if the vendor's products should be promoted or discontinued. Users with the vendor_manager role can edit this field.
      Short description A brief description of the item.
      General section
      Product catalog item Name of the product catalog item, if the item has been added to the product catalog. Leave this field empty if you are going to link a vendor catalog item to the hardware catalog.
      UPC The barcode number used to uniquely identify and track items for sale.
      Active Select the check box to list the item in the vendor catalog. Clear this check box to hide the item in the vendor catalog.
      Description A detailed description of the item.
      Information section
      Specifications Facts about the item such as size, weight, version, or speed.
      Features Distinct properties or distinguishing characteristics of the item.
    4. Click Submit.
    • Link an item to the hardware catalog

      After you create a vendor catalog item, link the item to the hardware catalog for viewing.

    • Link an item to the software catalog

      After you create a vendor catalog item, link the item to the software catalog for viewing.

    • Publish an item to the hardware catalog

      After you create a hardware item for the vendor catalog, publish it to the hardware catalog for viewing. The hardware catalog is a section within the service catalog.

    • Publish an item to the software catalog

      After you create a software item for the vendor catalog, publish it to the software catalog for viewing. The software catalog is a section within the service catalog.

    Related tasks
    • View a vendor list
    Related concepts
    • Synchronize information

    Tags:

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    Release version
    Choose your release version

      Create a vendor catalog item

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Create a vendor catalog item

      Create a vendor catalog item to associate product models with a vendor.

      Before you begin

      Role required: model_manager

      Procedure

      1. Navigate to Product Catalog > Catalog Definition > Vendor Items.
      2. Click New.
      3. Complete the form.
        Table 1. Vendor Catalog Item fields
        Field Description
        Name The name of the item is built from information in the Product Model, Vendor, and Product ID fields.
        Vendor The supplier that provides the item.
        Product model The specific version or configuration of the item.
        Out of stock The option that indicates whether the item is unavailable for order. This field is important if you are sourcing request items. Clear this check box if the item is available to order.
        Product ID The item identification number assigned by your organization.
        List price The price at which the item retails, excluding vendor discounts.
        Vendor price The price at which the item is available in the vendor catalog. If the vendor offers a discount, the vendor price reflects the discounted price.
        Rank tier Displays the overall ranking for this vendor's products and services, such as Valued Partner or Blacklisted Supplier. Rank tier expresses your organization's opinion of this vendor's performance. It can be used to decide if the vendor's products should be promoted or discontinued. Users with the vendor_manager role can edit this field.
        Short description A brief description of the item.
        General section
        Product catalog item Name of the product catalog item, if the item has been added to the product catalog. Leave this field empty if you are going to link a vendor catalog item to the hardware catalog.
        UPC The barcode number used to uniquely identify and track items for sale.
        Active Select the check box to list the item in the vendor catalog. Clear this check box to hide the item in the vendor catalog.
        Description A detailed description of the item.
        Information section
        Specifications Facts about the item such as size, weight, version, or speed.
        Features Distinct properties or distinguishing characteristics of the item.
      4. Click Submit.
      • Link an item to the hardware catalog

        After you create a vendor catalog item, link the item to the hardware catalog for viewing.

      • Link an item to the software catalog

        After you create a vendor catalog item, link the item to the software catalog for viewing.

      • Publish an item to the hardware catalog

        After you create a hardware item for the vendor catalog, publish it to the hardware catalog for viewing. The hardware catalog is a section within the service catalog.

      • Publish an item to the software catalog

        After you create a software item for the vendor catalog, publish it to the software catalog for viewing. The software catalog is a section within the service catalog.

      Related tasks
      • View a vendor list
      Related concepts
      • Synchronize information

      Tags:

      Feedback

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