Close an alert by an event or a user action. Closing an alert also closes any related
incident that is not already resolved or closed.
Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user
-
You can close an alert from the Alert form, Workspace Alerts, or the Event Management dashboard (for instances upgraded from a release
before Orlando).
- To close an alert from the Alert form, navigate to . In the All Alerts list, click the required alert.
- To close an alert from Workspace, select the checkbox next to the alert
in the alerts list and click the Close button. You
can also select an alert and click Close in the
Details tab of the alert.
- To close an event from the Event Management dashboard, navigate
to . In the Alerts panel, click the required alert.
-
In the Alert Properties view, click Close .
When you click
Close , the alert is closed
without confirmation.
If the alert has any resolved or closed incidents, a
work note is added to the incident indicating that the related alert was
closed.
If the alert has an open incident that is not related to any
other open alerts, the incident is closed, resolved, or left alone as
specified by the evt_mgmt.alert_closes_incident
property.
