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    • IT Operations Management
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    Home Orlando IT Operations Management IT Operations Management ITOM Health Event Management Administer events

    Administer events

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    Administer events

    An event is a notification from one or more monitoring tools that indicate something of interest has occurred, such as a log message, warning, or error.

    The manner in which events process and alerts generate are based on the following factors:
    • Event collection configuration via MID Server, script, SNMP trap collector, email.
    • Event rule, alert binding, and event field mapping configuration for processing events from various sources.
    You can view event information in the following places:
    • The event list view displays the entire list of events.
    • Under Event rules, see Create or edit an event rule, you can view a list of individual events or a group of events that are not associated with any event rule.
    • If an event rule or event field mapping used the event or group of events to generate an alert, the event information appears in the Activity section of the alert.

    When a package of events is processed with events containing a custom (non-supported) state, all events in the package are processed except events with the custom state.

    • View events

      Event Management tracks individual events to manage external systems. An event is a notification from one or more monitoring tools that indicate that something of interest has occurred, such as a log message, warning, or error. Event Management receives or pulls events from one or more external event sources and stores them in the Event [em_event] table. Event Management provides a list of raw incoming events.

    • Event identifiers

      Event fields uniquely identify each event. Event Management uses this information to determine whether to create a new alert or update an existing one.

    • Automatic CI creation

      IT and Operational Intelligence events pushed from specified sources can automatically create CIs.

    • Event field format for event collection

      Event Management requires all events to use a standard form, regardless of how they arrive at the instance.

    • Event field mapping configuration

      Use Event field mappings rules to map values from specific fields to values in other fields.

    • Manually create and send events

      You can manually create and send events to confirm that Event Management properly manages events and generates alerts.

    • Event rules

      Use event rules to generate alerts for tracking and remediation. Event rules are stored in the Event Rule [em_match_rule] table. Configure and customize event rules to manage events and alert generation.

    • Event collection configuration

      Event Management receives external events via an event collector or script. If you are using a script to collect events, no configuration is required. All other methods of collecting events require configuration.

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    Release version
    Choose your release version

      Administer events

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Administer events

      An event is a notification from one or more monitoring tools that indicate something of interest has occurred, such as a log message, warning, or error.

      The manner in which events process and alerts generate are based on the following factors:
      • Event collection configuration via MID Server, script, SNMP trap collector, email.
      • Event rule, alert binding, and event field mapping configuration for processing events from various sources.
      You can view event information in the following places:
      • The event list view displays the entire list of events.
      • Under Event rules, see Create or edit an event rule, you can view a list of individual events or a group of events that are not associated with any event rule.
      • If an event rule or event field mapping used the event or group of events to generate an alert, the event information appears in the Activity section of the alert.

      When a package of events is processed with events containing a custom (non-supported) state, all events in the package are processed except events with the custom state.

      • View events

        Event Management tracks individual events to manage external systems. An event is a notification from one or more monitoring tools that indicate that something of interest has occurred, such as a log message, warning, or error. Event Management receives or pulls events from one or more external event sources and stores them in the Event [em_event] table. Event Management provides a list of raw incoming events.

      • Event identifiers

        Event fields uniquely identify each event. Event Management uses this information to determine whether to create a new alert or update an existing one.

      • Automatic CI creation

        IT and Operational Intelligence events pushed from specified sources can automatically create CIs.

      • Event field format for event collection

        Event Management requires all events to use a standard form, regardless of how they arrive at the instance.

      • Event field mapping configuration

        Use Event field mappings rules to map values from specific fields to values in other fields.

      • Manually create and send events

        You can manually create and send events to confirm that Event Management properly manages events and generates alerts.

      • Event rules

        Use event rules to generate alerts for tracking and remediation. Event rules are stored in the Event Rule [em_match_rule] table. Configure and customize event rules to manage events and alert generation.

      • Event collection configuration

        Event Management receives external events via an event collector or script. If you are using a script to collect events, no configuration is required. All other methods of collecting events require configuration.

      Tags:

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