Install the Performance Analytics Content Pack for Agile 2.0 application from the ServiceNow Store.

Before you begin

  • Activate the Agile Development 2.0 (com.snc.sdlc.agile.2.0) plugin.
  • Activate the Performance Analytics (com.snc.pa) plugin.

Role required: admin

Note:
  • To verify that plugins and applications are installed and activated, navigate to Subscription Management > Subscriptions in your instance. The list displays the subscriptions your organization has purchased.
  • Activation of the Agile Development 2.0 and Performance Analytics plugins on production instances may require separate licenses. Contact ServiceNow Support for details.

Procedure

  1. Navigate to ServiceNow® Store.
  2. Search for Performance Analytics Content Pack for Agile 2.0.
  3. Click the application tile.
    You can view detailed information about the application you are installing.
    Note: Consider reading the Other Requirements and Dependencies sections, as applicable.
  4. Click Get and enter your Now Support login credentials.
  5. Click Request Install.
  6. In the Instance Name field, enter your details and click Validate Instance.
  7. In the Reason for the Instance field, enter your details and click Request.
    You receive an email with detailed installation instructions.
  8. Log in to the instance you want to install Performance Analytics Content Pack for Agile 2.0 on.
  9. Navigate to System Applications > Applications.
  10. Locate the application, select it, and click Install.

Result

You can access the Agile Development 2.0 dashboard from Agile Development > Dashboards.

What to do next

Start the [Scrum] Daily Data Collection job. For more information, see Enable daily data collection for Agile 2.0 dashboards.