Based on calendar and schedule information, resource managers view resource availability and select the resources under their management that can be confirmed and allocated to specific tasks.

Soft and hard allocations

When a resource plan moves to the Confirmed state, resource allocations corresponding to requested allocations are created automatically. The Booking type for these allocations is Soft. Soft allocations are like temporary allocations for the requested users and do not create any calendar events.

When the plan is moved to the Allocated state, the Booking type changes from Soft to Hard. For a hard booking, the resource is assigned to the plan and is not available for other plans during the allocated times. The booked time also appears on the user calendar. If the requested resource cannot be allocated for the entire allocation duration, the allocation record booking type remains as soft.

Any errors or warnings during allocations are logged in the Resource Plan Logs related list on the Resource Plan form. The log is generated if a resource is allocated over 24 hours for a given day. You can review these logs to take correct actions for further resource allocation.

Calculation of hours for soft allocations

Case 1: Proportional distribution

For example, the requested allocation for a group with two resources when the Members preference value is set to All members or Specific members is as follows:

Start date	End date	Planned hours
October 03	October 07	40

The planned hours on the Resource Plan form are proportionally distributed among all the requested allocations based on number of working days for each requested allocation record.

Resource	Resource time-off	Available capacity (hours)	Soft Allocation hours
Resource 1	2 days	3 * 8 = 24	24 * 0.625 = 15
Resource 2		5 * 8 = 40	40 * 0.625 = 25

The following calculations are used:

• Total available capacity = Available capacity User 1 + Available capacity User 2 = 24 + 40 = 64 hours
• Hours to allocate per hour of available capacity = Planned hours/total available capacity = 40/64 = 0.625 hours

Note: Multiple soft allocations could be created for one requested allocation for group resource plans.

Case 2: Most available resource requested first

For example, the requested allocation for a group with three resources when the Members preference value is set to Any member is as follows:

Start date	End date	Planned hours
October03	October 07	40

The system finds the most available resources in the specified time frame and creates soft allocations for these resources.

Resource	Available hours	Soft Allocation hours
Resource 1	24	10
Resource 2	30	30
Resource 3	20

Resource 2 is the most available resource. The system creates soft allocations for resource 2 first until it consumes all available hours from resource 2. The system then moves to the next most available resource, and so on. Once available hours for all resources are consumed, and the planned hours are still left over after allocating across all members (from most available to least available), the remaining hours are equally distributed among all resources.

Calculation of hours for hard allocations

Case 1: Even spread

Selecting Even as hard allocation spread type creates resource events for the resource by splitting the hours evenly across all working days.

The Smart Even Load allocation spread takes the availability of resources into account while allocating and only applies hours evenly where possible. If a resource is over-allocated for a day, it bypasses that day and resumes allocations to succeeding days until the resource plan is fulfilled.

For example, for a resource requested for 20 hours in a week, the even spread hard allocation is as follows:

Day of the week	Monday	Tuesday	Wednesday	Thursday	Friday
Available hours	6	4	6	6	Time-off
Allocated hours	5	5	5	5	0

Case 2: Front load

Selecting Front load as the hard allocation spread type fills up all available resource slots from the start date of the allocation. Once the resource is fully allocated between start and end dates, the remaining hours are filled from the start date up to 24 hours.

For example, for a resource requested for 20 hours in a week, the front load spread hard allocation is as follows:

Day of the week	Monday	Tuesday	Wednesday	Thursday	Friday
Available hours	6	4	6	6	Time-off
Allocated hours	6	4	6	4	0

Event creation during hard allocation

You can control the minimum unit for an event by modifying the Calendar Event Duration (minutes) (com.snc.resource_management.allocation_interval_minutes property). The default is 60 minutes.

Example: 4 hours for 1 week, with an allocation interval of 60 minutes

Creates a 60-minute block from Monday through Thursday.

Monday	Tuesday	Wednesday	Thursday	Friday
60 mins	60 mins	60 mins	60 mins

Example: 4 hours for 1 week, with an allocation interval of 30 minutes

Creates a 60-minute block from Monday through Wednesday and 30-minutes blocks for Thursday and Friday.

Monday	Tuesday	Wednesday	Thursday	Friday
30 mins+30 mins	30 mins+30 mins	30 mins+30 mins	30 mins	30 mins

Time-off handling

Over-allocation

Over-allocated resources are allowed. Over-allocating resources creates overlapping events in the user calendar within the user's scheduled hours. However, a maximum of 24 total hours can be allocated in any given day. Overlapping events appear overlapped in the calendar in the weekly view. In the monthly view, overlapping events appear above or below another event.

For example, a user has a schedule that specifies the daily work day from 08:00 to 17:00. Event 1 is in the user's calendar from 08:00 to 14:00. If an additional five hours are added for the same day for Event 2, an event is created for the three hours of free time (14:00 to 17:00). An overlapping event is also created for the remaining two hours, starting at the beginning of the day (08:00 to 10:00).