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  • Release version
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    • IT Business Management
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    Home Orlando IT Business Management IT Business Management Project Portfolio Management Demand Management Use Demand Management Submit an idea from Self-Service or Service Catalog

    Submit an idea from Self-Service or Service Catalog

    • Save as PDF Selected topic Topic & subtopics All topics in contents
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    • Share this page

    Submit an idea from Self-Service or Service Catalog

    All users can submit ideas from the Service Catalog or from the Ideas module in Self-Service.

    Before you begin

    Role required: none

    Procedure

    1. Navigate to an idea form by using one of the following methods.
      OptionDescription
      From Self-Service
      1. Navigate to Self-Service > Ideas > Create New.
      From Service Catalog
      1. Navigate to Self-Service > Service Catalog.
      2. Click Can We Help You?
      3. Click Submit Idea.
    2. On the form, fill in the fields.
      Table 1. Idea form fields
      Field Description
      Title Title of the idea.
      Department Department in a business unit to which the idea submitter belongs.

      If no value is chosen in this field, it is auto-populated with the name of the department to which the submitter belongs.

      Business Unit Business unit to which the idea submitter belongs.
      Collaborators Users who can edit or contribute to the idea. An idea submitter can select any user as a collaborator.
      Impacted Business Units Business unit which is impacted by the submitted idea.
      Description Details of the idea.
      Business Capabilities
      Note: Configure the form to see this field.
      If the idea is to change, enhance, or add one or more business capabilities, they can be associated to the idea. Business capabilities are defined in the Application Portfolio Management module.
      Business Applications
      Note: Configure the form to see this field.
      If the idea is to change, enhance, or add one or more business applications, they can be associated to the idea. Business applications are defined in the Application Portfolio Management module.

      This field displays all the business applications that are related to the business capability selected in the Business Capabilities field.

    3. Click Submit to submit the idea.
      Note: Submitters or collaborators can edit their ideas as long as the idea is in the Submitted state.
    Related tasks
    • Create a demand
    • View demands
    • Reset a demand to Draft state
    • Delete demands
    • Move and resize a demand
    Related concepts
    • Assess demands
    • Demand tasks
    • Actual cost and effort calculation for a demand and demand task
    • Add details to demands
    • RIDAC (Risk, Issue, Decision, Action, and Request Changes) record entries for a demand
    • Composite fields
    Related reference
    • Stage fields

    Tags:

    Feedback
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    Release version
    Choose your release version

      Submit an idea from Self-Service or Service Catalog

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Submit an idea from Self-Service or Service Catalog

      All users can submit ideas from the Service Catalog or from the Ideas module in Self-Service.

      Before you begin

      Role required: none

      Procedure

      1. Navigate to an idea form by using one of the following methods.
        OptionDescription
        From Self-Service
        1. Navigate to Self-Service > Ideas > Create New.
        From Service Catalog
        1. Navigate to Self-Service > Service Catalog.
        2. Click Can We Help You?
        3. Click Submit Idea.
      2. On the form, fill in the fields.
        Table 1. Idea form fields
        Field Description
        Title Title of the idea.
        Department Department in a business unit to which the idea submitter belongs.

        If no value is chosen in this field, it is auto-populated with the name of the department to which the submitter belongs.

        Business Unit Business unit to which the idea submitter belongs.
        Collaborators Users who can edit or contribute to the idea. An idea submitter can select any user as a collaborator.
        Impacted Business Units Business unit which is impacted by the submitted idea.
        Description Details of the idea.
        Business Capabilities
        Note: Configure the form to see this field.
        If the idea is to change, enhance, or add one or more business capabilities, they can be associated to the idea. Business capabilities are defined in the Application Portfolio Management module.
        Business Applications
        Note: Configure the form to see this field.
        If the idea is to change, enhance, or add one or more business applications, they can be associated to the idea. Business applications are defined in the Application Portfolio Management module.

        This field displays all the business applications that are related to the business capability selected in the Business Capabilities field.

      3. Click Submit to submit the idea.
        Note: Submitters or collaborators can edit their ideas as long as the idea is in the Submitted state.
      Related tasks
      • Create a demand
      • View demands
      • Reset a demand to Draft state
      • Delete demands
      • Move and resize a demand
      Related concepts
      • Assess demands
      • Demand tasks
      • Actual cost and effort calculation for a demand and demand task
      • Add details to demands
      • RIDAC (Risk, Issue, Decision, Action, and Request Changes) record entries for a demand
      • Composite fields
      Related reference
      • Stage fields

      Tags:

      Feedback

          Share this page

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