RIDAC is an acronym for Risk, Issue, Decision, Action, and Request Changes records.
Create a risk record for your demand that you can convert to other records during the demand life
cycle to track issues and to avoid having to manually copy relevant details in related records.
This conversion and association of records helps you analyze and identify patterns, trends, and
probable resolution for planning future demands.
As a demand progresses through the demand life cycle, a risk might result in an issue or a new
issue might occur. Once you have a risk record, you convert that record into related records such
as issues, actions, or decisions. The ability to convert records provides you with the following
advantages:
- Ability to create related records without having to repeatedly manually enter the relevant
information.
- Helps you analyze and identify patterns, trends, and probable resolution for planning future
demands.
- Enables you to view a consolidated list of all RIDAC records using the View
RIDAC related link on the Demand form.
Consider the following points before converting or associating RIDAC records:
- You can convert one record to another only in the RIDAC sequence. For example, you can
convert a risk to an issue, decision, action, or request change but you cannot convert an issue
to a risk or a decision to an issue. The following diagram illustrates the RIDAC process flow.
- You can convert one record into multiple RIDAC records. For example, you can create multiple
issue records from one risk record.
- You can associate one record with multiple different records. For example, you can link one
issue record to multiple different risk, decision, action, or request change records. For more
information, see Associate existing RIDAC (risks, issues, actions, decisions, and request changes) records for a demand.
