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    Home Orlando IT Business Management IT Business Management Enterprise Release Management

    Enterprise Release Management

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    Enterprise Release Management

    The ServiceNow® Enterprise Release Management application helps you to efficiently plan and manage enterprise releases, product releases, and deployment process.

    Important:

    This plugin is no longer available for activation. For similar functionality, you can activate the Release Management plugin (com.snc.release_management_v2) that enables you to manage the release life cycle. For details, see Activate Release Management.

    If you are an existing user of Enterprise Release Management, you can continue to use the application.

    With Enterprise Release Management, you can:
    • Manage the phase gate process; define the key aspects of an enterprise release, and plan the release activities in phases.
    • Manage the marketing aspects of a release: Market release date, features developed in a release, and so on.
    • Define the key aspects of a product release, maintain different versions of product releases, by that, track features released in each product version.
    • Define a deployment pipeline for product builds.
      • Track the entry of builds in appropriate deployment phases (environments).
      • Create and execute test plans to check for any failures in builds.
      • Validate builds and complete build approvals.
    Table 1. States of a build
    State Description
    Entering Phase When a build enters the first phase, the state of the build is set to Entering Phase. This state is meant to be used as a signal either through a custom business rule or as a way to query new builds for automated systems to know when an action must be taken.
    Verification Pending When tasks in entering phase are complete, the state of the build must be set to Verification Pending.
    Verification Complete When all the tests pass, deployment tasks are in the closed complete state, and approvals are done, the state of the build is automatically set to Verification Complete. This state is a signal for automation tools to perform any exiting phase tasks.
    Exiting Phase When verification tasks are complete, the state of the build must be set to Exiting Phase. In this state, the build is automatically moved to the next deployment phase defined by the Order field.
    Figure 1. How does a build transit from one state to another
    Illustration depicting the transition of a build from one state to another
    • Installed with Enterprise Release Management

      Following components are installed as part of Enterprise Release Management.

    • Define an enterprise release

      Define important aspects of an enterprise release, such as duration, short description, priority and if the phase is a milestone. Milestones require an approval for future phases to be able to move into the Work in Progress state.

    • Define a deployment pipeline

      Define the deployment pipeline that builds of a product use to get into production.

    • Create a build

      Create a build record using the Build form. You can also use the information on the Builds page to create a report.

    • Create a commit

      Create a commit record using the Commit form. You can also use the information on the Commits page to create a report.

    • Define a product release

      Define a planned release for a product. The content of the release is decided by the features and associated requests for change that it implements.

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    Release version
    Choose your release version

      Enterprise Release Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Enterprise Release Management

      The ServiceNow® Enterprise Release Management application helps you to efficiently plan and manage enterprise releases, product releases, and deployment process.

      Important:

      This plugin is no longer available for activation. For similar functionality, you can activate the Release Management plugin (com.snc.release_management_v2) that enables you to manage the release life cycle. For details, see Activate Release Management.

      If you are an existing user of Enterprise Release Management, you can continue to use the application.

      With Enterprise Release Management, you can:
      • Manage the phase gate process; define the key aspects of an enterprise release, and plan the release activities in phases.
      • Manage the marketing aspects of a release: Market release date, features developed in a release, and so on.
      • Define the key aspects of a product release, maintain different versions of product releases, by that, track features released in each product version.
      • Define a deployment pipeline for product builds.
        • Track the entry of builds in appropriate deployment phases (environments).
        • Create and execute test plans to check for any failures in builds.
        • Validate builds and complete build approvals.
      Table 1. States of a build
      State Description
      Entering Phase When a build enters the first phase, the state of the build is set to Entering Phase. This state is meant to be used as a signal either through a custom business rule or as a way to query new builds for automated systems to know when an action must be taken.
      Verification Pending When tasks in entering phase are complete, the state of the build must be set to Verification Pending.
      Verification Complete When all the tests pass, deployment tasks are in the closed complete state, and approvals are done, the state of the build is automatically set to Verification Complete. This state is a signal for automation tools to perform any exiting phase tasks.
      Exiting Phase When verification tasks are complete, the state of the build must be set to Exiting Phase. In this state, the build is automatically moved to the next deployment phase defined by the Order field.
      Figure 1. How does a build transit from one state to another
      Illustration depicting the transition of a build from one state to another
      • Installed with Enterprise Release Management

        Following components are installed as part of Enterprise Release Management.

      • Define an enterprise release

        Define important aspects of an enterprise release, such as duration, short description, priority and if the phase is a milestone. Milestones require an approval for future phases to be able to move into the Work in Progress state.

      • Define a deployment pipeline

        Define the deployment pipeline that builds of a product use to get into production.

      • Create a build

        Create a build record using the Build form. You can also use the information on the Builds page to create a report.

      • Create a commit

        Create a commit record using the Commit form. You can also use the information on the Commits page to create a report.

      • Define a product release

        Define a planned release for a product. The content of the release is decided by the features and associated requests for change that it implements.

      Tags:

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