Business application is a new CMDB CI class. You can create relationships between the business application and other CIs. Functionally, two applications can be integrated or connected to each other to establish a relationship between them. You can relate your business applications to other infrastructural CIs like database and webservers.

To get reports about a business application, there must be an association between the application and the CIs that make up the application. Hence, business applications have to be integrated with the other CIs to examine the CI and its relationship from a CI relation formatter.