Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • IT Business Management
Table of Contents
Choose your release version
    Home Orlando IT Business Management IT Business Management Application Portfolio Management Application Portfolio Management portal

    Application Portfolio Management portal

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Application Portfolio Management portal

    The Application Portfolio Management portal gives you an enterprise-wide applications landscape view of the number of applications and other key metrics. As an enterprise architect (EA), you can view and access all the APM modules from this portal.

    You can navigate to the Application Portfolio Management portal page by clicking Application Portfolio Management > Home. The role required is sn_apm.apm_analyst.

    The Application Portfolio Management portal consists of four sections. The sections provide a quick access to view the portfolios of business capability, information, application, technology, and create goals, demands, and programs.

    Figure 1. Application Portfolio Management portal page
    The APM home page shows the capability hierarchy map, applications view, technology portfolio, and other key metrics.
    Business Portfolio
    View the number of business capabilities defined by your organization that have been assessed and are yet to be assessed, and the number of business applications that support the capabilities but are at a major risk. Click Hierarchy Map to view the capability map in a new tab that displays the business capabilities and sub-capabilities in a hierarchy. Click Business Planning to navigate to the business planning portal.
    Information Portfolio

    Capture the information from the assets of your organization as information objects. You can connect the information object to your business applications to have a portfolio of application information, ready and accessible to use at any time. The entities in the information portfolio are either configuration items or columns of tables. They are structurally designed to relate to each other either by CMDB CI relationship or by referencing the data columns of tables.

    The numbers below each entity of Information Portfolio represent the following data:

    • Data Domains: Total number of records in the Data Domain [sn_apm_data_domain] table.
    • Information Objects: Total number of records in the Information Object [cmdb_ci_information_object] table.
    • Database Catalogs: Total number of records in the Database Catalog [cmdb_ci_db_catalog] table.
    • Unstructured DB Catalogs: Total number of records in the configuration item tables such as:
      • configuration file (cmdb_ci_config_file)
      • file system (cmdb_ci_file_system)
      • exchange mail box (cmdb_ci_exchange_mailbox)
    Note:

    Your enterprise might have any number of database catalogs, but only the number of database catalogs that are linked to the information objects, which in turn are related to the business applications, are displayed as counts in each of the information portfolio sections. Similarly, only those numbers of database instances that are referenced in the database catalogs are summed up as database instances.

    Click the Information Objects link to view the details of the information objects that are related to the business applications in your enterprise. See: Information Portfolio.

    Note:

    The information objects must be related to the business application for you to view them in the Information Objects page that opens.

    Application Portfolio
    Track the applications that support your business capabilities and manage them effectively to fulfill the goals of your organization. The portfolio provides a list of applications with information such as their category, manufacturer, and type. Click Applications to navigate to the list view of business applications in your organization. Analyze your applications by category or family and group them the way you want them to be in the application Landscape view. Click Analyze to navigate to the Group Analysis page to analyze the applications and their scores.
    Technology Portfolio

    View the number of hardware models and software models that are linked to your business applications. You can also get a count of the number of these models that are at high risk. Click the Technology Portfolio link to go to the TPM timeline view and know the status of the hardware and software models life cycle.

    Opportunities & Solutions
    View the number and click to view the list of goals, demands, and programs. Click any goal, demand, or program in the list to update its details. Use the Create link to directly create a goal, demand, or program.
    • Create a goal to track, align, and report the progress of the work towards it. For example, a goal could be set to reduce Capex or reduce the number of applications within a target date.
    • Create a demand to capture your strategic goal for the application.

      To create a demand from the application menu, navigate to Application Portfolio Management > Application Portfolio Analysis > Demands

    • Create a program to meet the goals. APM takes you through a process to add targets and identify opportunities.
      Note: You can view and create programs from the Program section only when you activate PPM Standard (com.snc.financial_planning_pmo) plugin.
    Notifications
    View the results of desired and scripted audits, the number of hardware and software models that face high and moderate risks, expiring on the current date and in the next 90 days, and pending certification instances that are open and not 100% complete. Click the notification to open the related task or the related data certification schedule instance to view the record details.
    Recent Activity
    View your most recent activity of creating a goal, demand, or program for a fiscal period.

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Application Portfolio Management portal

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Application Portfolio Management portal

      The Application Portfolio Management portal gives you an enterprise-wide applications landscape view of the number of applications and other key metrics. As an enterprise architect (EA), you can view and access all the APM modules from this portal.

      You can navigate to the Application Portfolio Management portal page by clicking Application Portfolio Management > Home. The role required is sn_apm.apm_analyst.

      The Application Portfolio Management portal consists of four sections. The sections provide a quick access to view the portfolios of business capability, information, application, technology, and create goals, demands, and programs.

      Figure 1. Application Portfolio Management portal page
      The APM home page shows the capability hierarchy map, applications view, technology portfolio, and other key metrics.
      Business Portfolio
      View the number of business capabilities defined by your organization that have been assessed and are yet to be assessed, and the number of business applications that support the capabilities but are at a major risk. Click Hierarchy Map to view the capability map in a new tab that displays the business capabilities and sub-capabilities in a hierarchy. Click Business Planning to navigate to the business planning portal.
      Information Portfolio

      Capture the information from the assets of your organization as information objects. You can connect the information object to your business applications to have a portfolio of application information, ready and accessible to use at any time. The entities in the information portfolio are either configuration items or columns of tables. They are structurally designed to relate to each other either by CMDB CI relationship or by referencing the data columns of tables.

      The numbers below each entity of Information Portfolio represent the following data:

      • Data Domains: Total number of records in the Data Domain [sn_apm_data_domain] table.
      • Information Objects: Total number of records in the Information Object [cmdb_ci_information_object] table.
      • Database Catalogs: Total number of records in the Database Catalog [cmdb_ci_db_catalog] table.
      • Unstructured DB Catalogs: Total number of records in the configuration item tables such as:
        • configuration file (cmdb_ci_config_file)
        • file system (cmdb_ci_file_system)
        • exchange mail box (cmdb_ci_exchange_mailbox)
      Note:

      Your enterprise might have any number of database catalogs, but only the number of database catalogs that are linked to the information objects, which in turn are related to the business applications, are displayed as counts in each of the information portfolio sections. Similarly, only those numbers of database instances that are referenced in the database catalogs are summed up as database instances.

      Click the Information Objects link to view the details of the information objects that are related to the business applications in your enterprise. See: Information Portfolio.

      Note:

      The information objects must be related to the business application for you to view them in the Information Objects page that opens.

      Application Portfolio
      Track the applications that support your business capabilities and manage them effectively to fulfill the goals of your organization. The portfolio provides a list of applications with information such as their category, manufacturer, and type. Click Applications to navigate to the list view of business applications in your organization. Analyze your applications by category or family and group them the way you want them to be in the application Landscape view. Click Analyze to navigate to the Group Analysis page to analyze the applications and their scores.
      Technology Portfolio

      View the number of hardware models and software models that are linked to your business applications. You can also get a count of the number of these models that are at high risk. Click the Technology Portfolio link to go to the TPM timeline view and know the status of the hardware and software models life cycle.

      Opportunities & Solutions
      View the number and click to view the list of goals, demands, and programs. Click any goal, demand, or program in the list to update its details. Use the Create link to directly create a goal, demand, or program.
      • Create a goal to track, align, and report the progress of the work towards it. For example, a goal could be set to reduce Capex or reduce the number of applications within a target date.
      • Create a demand to capture your strategic goal for the application.

        To create a demand from the application menu, navigate to Application Portfolio Management > Application Portfolio Analysis > Demands

      • Create a program to meet the goals. APM takes you through a process to add targets and identify opportunities.
        Note: You can view and create programs from the Program section only when you activate PPM Standard (com.snc.financial_planning_pmo) plugin.
      Notifications
      View the results of desired and scripted audits, the number of hardware and software models that face high and moderate risks, expiring on the current date and in the next 90 days, and pending certification instances that are open and not 100% complete. Click the notification to open the related task or the related data certification schedule instance to view the record details.
      Recent Activity
      View your most recent activity of creating a goal, demand, or program for a fiscal period.

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login