Enable bidirectional synchronization of records between Atlassian Jira and ServiceNow®
Agile Development by integrating the two applications.
If the source of your work is in the ServiceNow platform while the
progress of the work is tracked in Jira, you can perform integrated tracking of your product
development efforts by integrating Agile Development with Jira.
For example, if you update a record in Jira, you can find that update in Agile Development. Similarly, if you update a record in Agile Development, you can
find the same update in Jira.
When you synchronize Jira with
Agile Development, you can:
- View available Jira projects and boards in Agile Development.
- Perform a bulk import of records from Jira to Agile Development.
- Perform single record updates between Jira and Agile Development.
- Avoid duplicating record update entries in Jira and Agile Development.
- Plan, track, and update your tasks from a single application.
Starting with version 1.1.1, Atlassian Jira Integration for
Agile Development supports map configuration at the project level and not at the instance
level. Also, the application supports the following project types associated with Jira
Cloud:
- Classic
- Scrum
- Kanban
- Bug tracking
- Next-gen
