Alert types define the ServiceNow®Performance Analytics (PA) thresholds
used to generate alerts on the Safe Workplace Dashboard. Alerts are generated
from application data once per day.
Table 1. Alert types in the base system
| Alert type |
Description |
| Employees Want to Return |
Uses Employee Readiness Surveys responses to calculate the
number of employees who are ready or mostly ready, and the number of employees who
are not sure or not ready to return. |
| PPE is low |
Uses the Workplace PPE Inventory Management count of PPE assets to
identify when the available inventory falls below a threshold. |
| Screening Rejections Low |
Uses Employee Health Screening entry requests to calculate the
number of employees denied entry. |
| Active Contact Tracing Cases |
Uses Contact Tracing cases to determine when the number of
active cases is greater than the threshold. |
A user with the pa_admin role can define additional alert types. For information about using
Performance Analytics, see Performance Analytics.
