Use campaigns to deliver important messages and information to your employees that are
going through the Return to Workplace process.
For employees that have communicated that they are ready to return to the workplace, you can
target them with specific emails or content on your Service Portal or Employee Service Center.
Campaigns are created in Content Automation and use Content Delivery to present information
on the
Service Portal or
Employee Service Center. Emails are
created and sent through Content Automation.
Campaign structure
Campaign structure looks like a pyramid with the campaign at the top. A campaign contains
campaign bundles. Each campaign bundle contains the content that you want to present to your
employees. For example:
The following campaign is part of this application:
Return to Workplace
The Return to Workplace campaign helps keep your employees informed during the return to
work planning process.
The target audiences for this campaign are the employees with information on their HR
profiles indicating they're ready to return to work and have a specific return date. For
more information, see Add or modify an HR profile.
The Return to Workplace campaign contains the following bundles and content:
- Announce and Plan Return
- Welcome back to the workplace
