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    Home Orlando HR Service Delivery HR Service Delivery Case and Knowledge Management HR Integrations Integrating with the CIC Plus service

    Integrating with the CIC Plus service

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    Integrating with the CIC Plus service

    Integrate with the CIC Plus service so that you can enable US-based new hires to provide relevant tax information as part of the onboarding process. This integration assumes you are already integrated with a third-party identity provider (IDP) service.

    CIC Plus integration setup

    To set up the CIC Plus integration, you must configure a SAML connection between your third-party identity provider (IDP) and CIC Plus accounts. Your CIC Plus partner must then set up your account to get employee profiles for US-based employees through the get_usa_employee_profile REST endpoint, as well as verify that the callback is properly configured. For details on how to set up the CIC Plus integration, see Set up the CIC Plus integration.

    Once you've set up the CIC Plus integration, you can add it as an activity to a lifecycle event to collect tax information. For details on how to configure a lifecycle event, see Lifecycle event configuration.

    Note: The lifecycle event for new hire onboarding is included as demo data with the Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent] plugin.

    How the CIC Plus integration works

    The CIC Plus integration works as follows. Your HR management system (HRMS) pushes employee information to your IDP and ServiceNow systems. The CIC Plus integration then invokes the get_usa_employee_profile REST endpoint to fetch employee information. When a user opens an assigned task and clicks on the link to connect to the CIC Plus service, the CIC Plus integration authenticates the user through a SAML identification via your IDP service. After the user completes the required tax forms, the status is pushed back to the ServiceNow system and the employee task is automatically closed.

    CIC Plus integration setup.

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      Integrating with the CIC Plus service

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Integrating with the CIC Plus service

      Integrate with the CIC Plus service so that you can enable US-based new hires to provide relevant tax information as part of the onboarding process. This integration assumes you are already integrated with a third-party identity provider (IDP) service.

      CIC Plus integration setup

      To set up the CIC Plus integration, you must configure a SAML connection between your third-party identity provider (IDP) and CIC Plus accounts. Your CIC Plus partner must then set up your account to get employee profiles for US-based employees through the get_usa_employee_profile REST endpoint, as well as verify that the callback is properly configured. For details on how to set up the CIC Plus integration, see Set up the CIC Plus integration.

      Once you've set up the CIC Plus integration, you can add it as an activity to a lifecycle event to collect tax information. For details on how to configure a lifecycle event, see Lifecycle event configuration.

      Note: The lifecycle event for new hire onboarding is included as demo data with the Lifecycle Events for Enterprise [com.sn_hr_lifecycle_ent] plugin.

      How the CIC Plus integration works

      The CIC Plus integration works as follows. Your HR management system (HRMS) pushes employee information to your IDP and ServiceNow systems. The CIC Plus integration then invokes the get_usa_employee_profile REST endpoint to fetch employee information. When a user opens an assigned task and clicks on the link to connect to the CIC Plus service, the CIC Plus integration authenticates the user through a SAML identification via your IDP service. After the user completes the required tax forms, the status is pushed back to the ServiceNow system and the employee task is automatically closed.

      CIC Plus integration setup.

      Tags:

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