Building a lifecycle event
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- UpdatedAug 1, 2024
- 2 minutes to read
- Xanadu
- HR Service Delivery Non-Scoped
Lifecycle events enable you to automate the fulfillment of HR cases such as new hire onboarding.
Each lifecycle event is a collection of activities that often span multiple departments and are organized into activity sets. To configure a lifecycle event, you must first document the business process for your event. Next, you must configure all of the supporting components. You can then configure the lifecycle event and its associated activity sets and activities. Finally, you configure a corresponding HR service so that the lifecycle event can be requested for service.
Related Content
- Lifecycle Events employee requests
You can create and track requests that are opened by users from within Lifecycle Events so that your users don't have to create a new HR case or request. Requests from your users can be either an HR service or a catalog item.
- Clone a lifecycle event
Clone a lifecycle event and its associated activity sets and activities with the lifecycle event builder.
- Filter lifecycle event activities
Filter lifecycle event activities by activity type, owning group, audience, and rescind. You can also search for individual activities by name.
- Lifecycle event properties
Lifecycle event properties control the behavior of lifecycle events. You can set the duration of the activity set closure time in hours.
- Support multiple jobs in a lifecycle event
Use the Jobs table to create lifecycle event cases where you can specify which job the case pertains to.
- Configure the UI of the lifecycle event builder
Customize the appearance of the lifecycle event builder. You can change the colors of the different activity types, as well as change the color and size of the activity set columns.
- Create an HR case for a lifecycle event
Create a lifecycle event case. A lifecycle event case is an HR case that is fulfilled by a lifecycle event. For example, the HR service for New Hire Onboarding is fulfilled by the lifecycle event for New Hire Onboarding.