Set up Employee Travel Safety properties to ensure that site safety verification emails, employee contact logs, and employee health verifications are managed according to your company's requirements.

1. Navigate to Employee Travel Safety > Properties.
2. Set the following property values.

   Table 1. Employee Travel Safety properties

   Property	Description
   Name of the company's travel management system. [sn_imt_travel.travel.management.system.name]	Name of your company's travel management system. This property is used to provide employees who are approved for travel with a link to the travel management system.
   URL of the company's travel management system. [sn_imt_travel.travel.management.system.url]	URL of your company's travel management system. This property is used to provide employees who are approved for travel with a link to the travel management system.
   Email travel contacts to ask them to verify site safety and policy compliance. [sn_imt_travel.email_site_verification]	When enabled, an email is sent to the primary contact that an employee provides on their travel request to verify site safety and policy compliance. The contact must respond to the email before the travel request can be approved by a manager or travel approver.
   Comma-separated list of affirmative responses. [sn_imt_travel.affirmative_email_responses]	Defines the responses that are accepted as Yes responses for site verification emails.
   Enables sending email reminders to travel request approvers for requests pending approval. [sn_imt_travel.enable_approval_email_reminders]	When enabled, email reminders are sent to travel approvers and managers for travel requests that haven't been approved or rejected.
   Length of time (in hours) to wait before sending travel request approvers a reminder. Default is 48. [sn_imt_travel.approval_email_reminder_period]	Sets the frequency of email reminders that are sent to travel approvers and managers. For example, when this property is set to 48, travel approvers and managers will receive a reminder every 48 hours after a travel request is submitted until it is approved or rejected. This property requires that the sn_imt_travel.enable_approval_email_reminders property is enabled.
   Enables outreach to relevant employees about travel-related health verifications. [sn_imt_travel.daily.health.verification.outreach.flag]	When enabled, employees who are approved for travel receive notifications to complete a health verification. To set the frequency of the notifications, select a value for the sn_imt_travel.health.verification.run.type property. For more information about employee health verification, see Employee Health Screening.
   Choose whether Health Verifications will be sent to requester only once or daily. [sn_imt_travel.health.verification.run.type]	Sets the frequency of the health verification notifications that are sent to employees who are approved for travel. To send daily notifications before and during travel, select Send Daily. To send a notification once after the travel request is approved, select Send Once. Health verification notifications are only sent if the sn_imt_travel.daily.health.verification.outreach.flag property is enabled. Note: Employees who are already enrolled in daily health verifications before their travel request is approved will see no change. They will not receive additional notifications and they will still be enrolled after their trip is complete.
   Cancels a travel request if a health verification is not completed after a number of hours. [sn_imt_travel.allow.cancellation]	When enabled, travel requests are canceled if employees do not complete a health verification by the deadline. Enabling this property requires that the sn_imt_travel.daily.health.verification.outreach.flag property is also enabled.
   For automatic request cancellation, enter the number of hours. [sn_imt_travel.cancellation_duration]	Sets the deadline for employees to complete a health verification. This property requires that the sn_imt_travel.allow.cancellation property is enabled.
   Enables outreach to traveling employees about their daily travel contacts. [sn_imt_travel.daily.contact.log.outreach.flag]	When enabled, employees receive notifications to complete a daily contact log during internal travel. Contact log notifications are not sent for external travel. Employees must be assigned the sn_imt_tracing.dailylog_user role to receive contact log notifications. This property requires the Contact Tracing and Emergency Outreach applications. For more information about contact logs, see Contact Tracing. Note: Employees who are already enrolled in daily contact logs before their trip will see no change. They will not receive additional notifications and they will still be enrolled after their trip is complete.

3. Click Save.

Modify the travel approval flow to change the default travel approval settings.

1. Navigate to Flow Designer > Designer.
2. In the Flows section, click Travel Approval Flow.
3. Click Deactivate, then click OK to confirm.
4. In the upper-right corner, click the More actions icon (), then click Copy flow.
5. Enter a name for the new flow.
6. In the Application field, select Employee Travel Safety.
7. Click Copy.
8. Make any desired changes to the new flow.
   For example, in cases where an employee has a manager listed in your ServiceNow instance and there are also users in the Travel Approvers group, by default, both the manager and a travel approver must approve the request. This setting is defined in action 8.1 of the flow. You can modify this action so that approval is only required from either a manager or a travel approver, not both. To make this change, the AND condition to approve must be replaced with an OR condition.
9. When you're done modifying the flow, click Activate, then click OK to confirm.

Modify the notification emails that are sent to employees, managers and travel approvers, and employee travel contacts to customize the notifications for your company.

1. Navigate to System Notification > Email > Notifications.
2. Click the notification that you want to update.
3. To view the default notification, click Preview Notification.
4. Navigate to the What it will contain form section.
5. In the Message HTML field, click Insert/edit image and select your banner image.
   Tip: The image must be added before the mail script so that it appears at the top of the email.

   If you don't already have an email banner image in your ServiceNow instance, you can upload an image to use. For instructions, see Upload one or more images.

6. Click the Show Notification Scripts related link.
7. In the Script field, the code template.print(util.getEmailCompanyLogo()); adds the default ServiceNow® banner to the email. Comment out or delete this line of code to remove the ServiceNow® banner.
8. In the Script field, replace all references to Workplace, Co. with your company name.
9. (Optional) If you would like to make any other changes to the email notification, update the Script field as needed.
   If you change any text used in calls to gs.getMessage or gs.getMessageLang, you must provide translations for your custom text in the Message table [sys_ui_message]. For more information, see Message table.
10. Click Update.
11. Return to the notification record and click Preview Notification to confirm your changes.