Verify your health status and compliance

Verify that you understand and will comply with your organization's safety requirements and policies before you can be allowed entry to the location.

Before you begin

Role required: none

About this task

Typically, you receive an email or a mobile notification from your organization with a link to the health verification form.

Note: If the ServiceNow® Customer Service Management application is activated, consumers and contacts can access the health verification form on the Consumer or Customer Service Portals. To set up the health verification form on the portals, allow external users access to "Health Verification" catalog item (KB0856301). For more information about using Customer Service Management with Employee Health Screening, see Integrate Customer Service Management with Safe Workplace applications.

Procedure

Navigate to the health verification form.
- Click the link provided by your organization.
- In your organization's ServiceNow instance, navigate to Employee Health Screening > Health Verification.
- In the Now Mobile app, tap Services > Health Verification.
Figure 1. Health verification form
Carefully read the form and evaluate whether you can honestly answer that you agree.

Take one of the following actions.

Option	Description
If you agree to all statements	Select the I acknowledge that I meet all the above criteria check box.
If you can't agree to one or more of the statements	Exit the form without submitting it.

Health verification confirmation screen with QR code, instructions, and a link to reserve a workspace. — Figure 2. Confirmation screen

If your organization does not use QR codes, the confirmation screen does not display the instructions or the QR code.

(Optional) If you're returning to an office and need to reserve a workspace, click Reserve a space.
The link enables you to reserve a space for a specific day. If you want to reserve a space for a longer period of time, you must request it separately and wait for the request to be approved. For more information about reserving a workspace, see Making workspace reservations.
Note: Reserving a workspace requires the sn_wsd_core.workplace_user role. If you do not see the link to reserve a space, contact your system administrator.

What to do next

Your organization may have additional entry requirements besides completing the health verification. To check that you've completed all requirements, navigate to Employee Health and Safety Status > My Status. For more information, see View your health and safety status.

Your organization may have health monitors at entrances to check that you completed the entry requirements or to conduct a health screening before entry.

If you received a QR code when you submitted the health verification, follow these steps in the Now Mobile app to show your QR code to the health monitor when you arrive at the location.

From the home screen, navigate to More > Health status.
Tap My safety QR code.

Verify your health status and compliance

Verify that you understand and will comply with your organization's safety requirements and policies before you can be allowed entry to the location.

Before you begin

Role required: none

About this task

Typically, you receive an email or a mobile notification from your organization with a link to the health verification form.

Procedure

Navigate to the health verification form.
- Click the link provided by your organization.
- In your organization's ServiceNow instance, navigate to Employee Health Screening > Health Verification.
- In the Now Mobile app, tap Services > Health Verification.
Figure 1. Health verification form
Carefully read the form and evaluate whether you can honestly answer that you agree.

Take one of the following actions.

Option	Description
If you agree to all statements	Select the I acknowledge that I meet all the above criteria check box.
If you can't agree to one or more of the statements	Exit the form without submitting it.

If your organization does not use QR codes, the confirmation screen does not display the instructions or the QR code.

(Optional) If you're returning to an office and need to reserve a workspace, click Reserve a space.
The link enables you to reserve a space for a specific day. If you want to reserve a space for a longer period of time, you must request it separately and wait for the request to be approved. For more information about reserving a workspace, see Making workspace reservations.
Note: Reserving a workspace requires the sn_wsd_core.workplace_user role. If you do not see the link to reserve a space, contact your system administrator.

What to do next

Your organization may have health monitors at entrances to check that you completed the entry requirements or to conduct a health screening before entry.

If you received a QR code when you submitted the health verification, follow these steps in the Now Mobile app to show your QR code to the health monitor when you arrive at the location.

From the home screen, navigate to More > Health status.
Tap My safety QR code.

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