This application fully supports domain separation service provider (SP) use cases. The
following table lists the domain separation use cases for service providers (SPs) using this
application.
Table 1. Domain separation use cases
| Use case |
Functions |
Limitations |
| SP Internal - SP check-in admin uses the application to contact internal
employees by email or through Now Mobile App. |
Yes |
None |
| SP External - SP check-in admin uses the application to contact tenant
employees by email or through Now Mobile App. |
Yes |
None |
| Tenant - Tenant check-in admin uses the application to contact their employees
(in their domain only) by email or through Now Mobile app. |
Yes |
None |
Some modules in the Emergency Outreach application are affected by domain
separation.
- SEND OUTREACH module (Create New for employee
check-in table)
-
- Notification can be configured to target users, groups, departments, locations or
customized for conditional criteria
- Email is standard HTML
- Domain column exists
- RESPONSE OPTIONS module (Notification responses table)
-
- Domain column exists
- Shows response links that appear in notifications
- VIEW OUTREACHES module (Employee check-in
table)
-
- Domain column exists
- Shows notification structure and a related list that contains all responses
(Table: Check-In Acknowledgement); the response table has domain column row and
business logic protections
- Can output an Excel spreadsheet that displays current responses and status
- DASHBOARD module
-
- Reporting dashboard, shows aggregate of all notifications and their acknowledgment
status
