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    • Governance, Risk, and Compliance
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    Home Orlando Governance, Risk, and Compliance Governance, Risk, and Compliance Risk Management Understanding Risk Management Configure risk event integration

    Configure risk event integration

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    Configure risk event integration

    Integrate other ServiceNow, Inc. applications with GRC and easily report risk events from within those applications. This integration saves time for all users.

    Before you begin

    Role required: sn_risk.admin

    When risk administrators configure the risk event integration, users can report risk events directly from any upstream applications. The default configurations are provided for the IT Incidents application and the Security incidents application. The two modes that allow creation of a risk event are Simple and Advanced. The simple mode allows you to define filter conditions, on the application table, that allow an incident to report a risk event. For example, you can define that a financial event with a high impact must be reported as a risk event. The advanced mode allows users with GRC developer roles to write scripts. Incident managers with the incident_manager role are able to see the Report Risk Event option in an incident, where as Security Managers with the sn_si.manager role are able to see the Report Risk Event option in a security incident. The benefit of this integration is that customers can easily push these events efficiently into the risk event database without duplication of efforts.

    Procedure

    1. Navigate to Risk Events > Administration > Integration Configuration.
    2. On the form, fill in the fields.
      Table 1. Risk Event Integration Configuration form
      Field Description
      Number Auto-generated number.
      Active Option to allow the creation of risk event from the application table.
      Integration name Short and unique title for the integration. For example, to report a risk event from an incident table, you can enter Incident-risk-event-integration.
      Application table Application table to be used for reporting risk events. The table selected here determines the upstream application that will be used for reporting risk events.
      Source for name The mode used to populate the name of the risk event:
      • Form field: Select this option if you want the value from a specific selected field to be used as the risk event name.
      • Default value: Enter a custom value. The risk event is created with the name you enter here.
      Source for description The mode used to populate the description of the risk event.
      Source for entity The mode used to populate the source of entity of the risk event.
      Source for date of discovery The mode used to populate the source of date of discovery.
      Name Field in the application table used to populate the value of the Name field of the risk event. This field appears only when Form field is selected from the Source of name field.
      Default Name Default name to be used for the risk event. This field appears only when Default value is selected from the Source of name field.
      Description Field in the application table from which the description of the risk event is populated. This field appears only when Form field is selected from the Source of description field.
      Default description Description to be used for the risk event. This field appears only when the Default value is selected from the Source of description field.
      Entity Field from the application table that is a reference to a GRC entity or reference to a record to which a GRC entity points. This field appears only when Form field is selected from the Source of entity field.
      Default Entity Default entity for risk events created from the table you selected in the Application table field. This field appears only when Default value is selected from the Source of entity field.
      Date of discovery Field in the application table from which the date of discovery of the risk event is populated. This field is visible only when Form field is selected from the Source of date of discovery field.
      Default date of discovery Date of discovery of the risk event.
      Default event type Type of event. For example, if the event is financial or non-financial.
      Event subtype Subtype of the event. For example, if the event is actual or potential.
      Source for Non-Financial impact Mode used to populate the source of non-financial impact.
      Non-Financial impact Field in the application table from which the non-financial impact of the risk event is populated. This field appears only when Form field is selected from the Source of non-financial field field.
      Default non-financial impact Severity of the risk event. The choices are Low, Medium, or High.
      Source for expected loss The mode used to populate the source of expected loss.
      Expected loss Field in the application table from which the expected loss of the risk event is populated. This field appears only when the Default event type is Financial impact and Form field is selected from the Source of expected loss field.
      Default expected loss Monetary value of the loss. This field appears only when the Default event type is Financial impact and Default value is selected from the Source of expected loss field.
      Display UI Action Based On
      Mode The mode used to create the UI action. The choices are:
      • Simple: Use this mode to set simple filter conditions. For example, if the impact of an incident is high, the Report a Risk Event UI action must be created.
      • Advanced: Use this mode if you want to write a script to query other tables along with the table selected in the Application table field. This is primarily used for cases, where there is advanced logic on when this should appear the user must write a code for it.
      Role condition Roles that can report risk events from the upstream application.
      Script Field to write custom-script to query any table.
      Note: This option to write a script is only available to users who also have the sn_grc.developer role. This field appears when the Mode field has Advanced selected.
    3. Click Submit.
      Any other application table which extends the task table can configure this integration. For details, see KB0780985.

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    Release version
    Choose your release version

      Configure risk event integration

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Configure risk event integration

      Integrate other ServiceNow, Inc. applications with GRC and easily report risk events from within those applications. This integration saves time for all users.

      Before you begin

      Role required: sn_risk.admin

      When risk administrators configure the risk event integration, users can report risk events directly from any upstream applications. The default configurations are provided for the IT Incidents application and the Security incidents application. The two modes that allow creation of a risk event are Simple and Advanced. The simple mode allows you to define filter conditions, on the application table, that allow an incident to report a risk event. For example, you can define that a financial event with a high impact must be reported as a risk event. The advanced mode allows users with GRC developer roles to write scripts. Incident managers with the incident_manager role are able to see the Report Risk Event option in an incident, where as Security Managers with the sn_si.manager role are able to see the Report Risk Event option in a security incident. The benefit of this integration is that customers can easily push these events efficiently into the risk event database without duplication of efforts.

      Procedure

      1. Navigate to Risk Events > Administration > Integration Configuration.
      2. On the form, fill in the fields.
        Table 1. Risk Event Integration Configuration form
        Field Description
        Number Auto-generated number.
        Active Option to allow the creation of risk event from the application table.
        Integration name Short and unique title for the integration. For example, to report a risk event from an incident table, you can enter Incident-risk-event-integration.
        Application table Application table to be used for reporting risk events. The table selected here determines the upstream application that will be used for reporting risk events.
        Source for name The mode used to populate the name of the risk event:
        • Form field: Select this option if you want the value from a specific selected field to be used as the risk event name.
        • Default value: Enter a custom value. The risk event is created with the name you enter here.
        Source for description The mode used to populate the description of the risk event.
        Source for entity The mode used to populate the source of entity of the risk event.
        Source for date of discovery The mode used to populate the source of date of discovery.
        Name Field in the application table used to populate the value of the Name field of the risk event. This field appears only when Form field is selected from the Source of name field.
        Default Name Default name to be used for the risk event. This field appears only when Default value is selected from the Source of name field.
        Description Field in the application table from which the description of the risk event is populated. This field appears only when Form field is selected from the Source of description field.
        Default description Description to be used for the risk event. This field appears only when the Default value is selected from the Source of description field.
        Entity Field from the application table that is a reference to a GRC entity or reference to a record to which a GRC entity points. This field appears only when Form field is selected from the Source of entity field.
        Default Entity Default entity for risk events created from the table you selected in the Application table field. This field appears only when Default value is selected from the Source of entity field.
        Date of discovery Field in the application table from which the date of discovery of the risk event is populated. This field is visible only when Form field is selected from the Source of date of discovery field.
        Default date of discovery Date of discovery of the risk event.
        Default event type Type of event. For example, if the event is financial or non-financial.
        Event subtype Subtype of the event. For example, if the event is actual or potential.
        Source for Non-Financial impact Mode used to populate the source of non-financial impact.
        Non-Financial impact Field in the application table from which the non-financial impact of the risk event is populated. This field appears only when Form field is selected from the Source of non-financial field field.
        Default non-financial impact Severity of the risk event. The choices are Low, Medium, or High.
        Source for expected loss The mode used to populate the source of expected loss.
        Expected loss Field in the application table from which the expected loss of the risk event is populated. This field appears only when the Default event type is Financial impact and Form field is selected from the Source of expected loss field.
        Default expected loss Monetary value of the loss. This field appears only when the Default event type is Financial impact and Default value is selected from the Source of expected loss field.
        Display UI Action Based On
        Mode The mode used to create the UI action. The choices are:
        • Simple: Use this mode to set simple filter conditions. For example, if the impact of an incident is high, the Report a Risk Event UI action must be created.
        • Advanced: Use this mode if you want to write a script to query other tables along with the table selected in the Application table field. This is primarily used for cases, where there is advanced logic on when this should appear the user must write a code for it.
        Role condition Roles that can report risk events from the upstream application.
        Script Field to write custom-script to query any table.
        Note: This option to write a script is only available to users who also have the sn_grc.developer role. This field appears when the Mode field has Advanced selected.
      3. Click Submit.
        Any other application table which extends the task table can configure this integration. For details, see KB0780985.

      Tags:

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