Use
the Performance Analytics (PA) dashboards to view the comprehensive data for risk events and risk
hierarchy. Use
the Analytics Hub to view data for any time period.
By default, users with the sn_risk.manager role can see six months of data. To view the data
for different time periods, purchase and activate the
Performance Analytics Premium plugin. Users
with the sn_risk.manager role can collate historical data for one year by running the
ServiceNow®
Governance, Risk, and Compliance (
GRC)
Entity and risk statement historical data collection
job.
Note: Run the historical
data collection
job only once. Running
this
job more than once leads to inconsistent data collection and can result in a loss of
previous data.
Risk Events dashboards
The Risk Events dashboards present the following data:
- Overview: This dashboard shows the
following
trends:
- Gross Loss
- Net Loss
- Events
- Active Events
- Near Miss
- Events by Type
- Events by State
- Top 10 Net Loss Entities
- Top 10 Non-Financial Impact Entities
- Top 10 Entities with Highest No. of Losses
-
Risk Event
Overview by Entity dashboard: Entity owners with the sn.risk_user role
can view the aggregated information for gross loss, net loss, and the number of events
on a monthly basis. The dashboard also shows the average gross loss per event, average
net loss per event, average recovery made per event, and average additional cost per
event. Entity owners
with the
sn.risk_user role
can also view the following risk events trends for a particular
entity.
Administrators
with the sn.risk_admin role can edit this dashboard.
- Gross Loss
- Net Loss
- Events
- Active Events
- Near Miss
- Risk Events
- Risk Events by Non-Financial Impact
- Annual Loss Expectancy vs Net Loss
- Risk Event Metrics
- Overview by Risk Class dashboard: Users with the sn_risk.manager role can view level
1 risk event trends.
Users
can understand the aggregated gross losses, net loss, number of events
created,
number of active events, and the total number of near-miss events. This dashboard also
shows the
following
trends:
- Gross Loss
- Net Loss
- Events
- Active Events
- Near Miss
- Top
10
Net
Loss
Risk
Events
- Annual
Loss
expectancy
vs
Net
Loss
Exposure
by Risk Statements
dashboard
To view
the Exposure by Risk Statements dashboard, navigate to . This dashboard is useful for users with the sn_risk.manager role. This
dashboard is similar to the Exposure by Entity dashboard, except that the dashboard also
displays the risks by risk statement. This dashboard provides the distribution of entities
based on tolerance status and calculated scores, as well as annual loss expectancy trends. A
heatmap of the risk ratings by tolerance status is included. The Exposure by Risk Statements
dashboard displays the following trends:
- Risk Statements per Tolerance Status
- Risk Statements per Rating
- Annual Loss Expectancy
- Risk Ratings by Tolerance Status
Exposure by Entity dashboard
To view the
Exposure by Risk Statements dashboard, navigate to . This dashboard is useful for entity owners responsible for a particular entity
class. The dashboard also shows the entity health by displaying the statuses: Unacceptable,
needs attention, and acceptable. Use this dashboard to compare trends across quarters based on
annual loss expectancy (ALE).
This
dashboard displays risk ratings by tolerance status in the form of a
heatmap. The heatmap helps you identify the entities that need attention. Annual loss
expectancy trends and a heatmap of the risk ratings by tolerance status are also shown. The
Exposure by Risk Statements dashboard displays the following trends:
- Entities per Tolerance Status
- Entities per Rating
- Entity Annual Loss Expectancy
- Risk Ratings by Tolerance Status
