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    Home Orlando Customer Service Management Customer Service Management Communities Quick start tests for Communities

    Quick start tests for Communities

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    Quick start tests for Communities

    Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

    Communities quick start tests require activating the Customer Communities plugin (com.sn_customer_communities) and the Communities Demo Data plugin (com.sn_communities_demo).

    Table 1. Communities: Community test suite
    Test Description
    Post question and validate feed Verify that a question is posted in the community and validate whether it appears in the content feed.
    Post video Verify that a video is posted in the community.
    Forum membership approval Verify that a membership request to a forum is approved.
    Forum membership reject Verify that a membership request to a forum is rejected.
    Approve a moderation task Verify that a moderation task is approved.
    Reject a moderation task Verify that a moderation task is rejected.
    Topic subscription and activity feed validation Verify that a topic is subscribed to and the topic activities appear in the activity feed.
    Approve content approval workflow task on question Verify the content approval workflow of a question.
    Question auto-subscription and activity feed validation Verify that the author is automatically subscribed to the question and the question activities appear in the activity feed.
    Follow a user Verify that a community user is able to follow another community user.
    Reject content approval workflow task on question Verify the content approval workflow of a question when content is rejected.
    Gamification on video posting Verify the gamification points gained when posting a video.
    Forum subscription and activity feed validation Verify that a forum is subscribed to and the forum activities appear in the activity feed.
    Question subscription and activity feed validation Verify that a question is subscribed to and the question activities appear in the activity feed.
    Post a video with 'Disable comment' option Verify a video is posted with Disable comments option as selected.
    Pin a video as Featured Verify that a video is marked as featured by community administrator in the forum and community home page.
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    • Quick start tests

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    Release version
    Choose your release version

      Quick start tests for Communities

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Quick start tests for Communities

      Validate that Communities still work after you make any configuration change, such as apply an upgrade or develop an application. Copy and customize these quick start tests to pass when using your instance-specific data.

      Communities quick start tests require activating the Customer Communities plugin (com.sn_customer_communities) and the Communities Demo Data plugin (com.sn_communities_demo).

      Table 1. Communities: Community test suite
      Test Description
      Post question and validate feed Verify that a question is posted in the community and validate whether it appears in the content feed.
      Post video Verify that a video is posted in the community.
      Forum membership approval Verify that a membership request to a forum is approved.
      Forum membership reject Verify that a membership request to a forum is rejected.
      Approve a moderation task Verify that a moderation task is approved.
      Reject a moderation task Verify that a moderation task is rejected.
      Topic subscription and activity feed validation Verify that a topic is subscribed to and the topic activities appear in the activity feed.
      Approve content approval workflow task on question Verify the content approval workflow of a question.
      Question auto-subscription and activity feed validation Verify that the author is automatically subscribed to the question and the question activities appear in the activity feed.
      Follow a user Verify that a community user is able to follow another community user.
      Reject content approval workflow task on question Verify the content approval workflow of a question when content is rejected.
      Gamification on video posting Verify the gamification points gained when posting a video.
      Forum subscription and activity feed validation Verify that a forum is subscribed to and the forum activities appear in the activity feed.
      Question subscription and activity feed validation Verify that a question is subscribed to and the question activities appear in the activity feed.
      Post a video with 'Disable comment' option Verify a video is posted with Disable comments option as selected.
      Pin a video as Featured Verify that a video is marked as featured by community administrator in the forum and community home page.
      Related topics
      • Quick start tests

      Tags:

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