Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform App Engine
Table of Contents
Choose your release version
    Home Orlando Now Platform App Engine Now Platform App Engine Web services HTTP Client Connection Management

    HTTP Client Connection Management

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    HTTP Client Connection Management

    Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.

    Connection pooling is used to keep track of HTTP(S) client connections to determine if they are alive and available for reuse.

    ServiceNow HTTP client code means:

    • Any application or script which makes outbound HTTP(S) requests from a base system instance.
    • ServiceNow code in the MID Server or the ODBC driver which makes HTTP(S) requests to one or more base system instances.
    Note: This discussion does not apply to browser-to-instance communication. No changes have been made with respect to the management of HTTP(S) connections for browser-based communication with ServiceNow. This discussion also does not apply to customer-developed Web Services clients making requests to ServiceNow.

    What Should the Customer Do?

    Users should monitor performance, such as the decreased time for loading Discovery data and improved ODBC driver performance. For systems with an unusually large amount of simultaneous outbound HTTP(S) activity, such as numerous third-party integrations or high-volume automated activities which generate HTTP(S) requests from the base system instance to other places, review the max_connections and max_connections_per_host properties to ensure that the settings are sufficient. This enhancement has no impact on end-user connections from browsers and no impact on connections from customer-developed Web Services client applications.

    • HTTP Connection Management Properties

      Connection pooling is controlled by three properties.

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      HTTP Client Connection Management

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      HTTP Client Connection Management

      Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.

      Connection pooling is used to keep track of HTTP(S) client connections to determine if they are alive and available for reuse.

      ServiceNow HTTP client code means:

      • Any application or script which makes outbound HTTP(S) requests from a base system instance.
      • ServiceNow code in the MID Server or the ODBC driver which makes HTTP(S) requests to one or more base system instances.
      Note: This discussion does not apply to browser-to-instance communication. No changes have been made with respect to the management of HTTP(S) connections for browser-based communication with ServiceNow. This discussion also does not apply to customer-developed Web Services clients making requests to ServiceNow.

      What Should the Customer Do?

      Users should monitor performance, such as the decreased time for loading Discovery data and improved ODBC driver performance. For systems with an unusually large amount of simultaneous outbound HTTP(S) activity, such as numerous third-party integrations or high-volume automated activities which generate HTTP(S) requests from the base system instance to other places, review the max_connections and max_connections_per_host properties to ensure that the settings are sufficient. This enhancement has no impact on end-user connections from browsers and no impact on connections from customer-developed Web Services client applications.

      • HTTP Connection Management Properties

        Connection pooling is controlled by three properties.

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login