Web services

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Web services

HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web services.

Direct inbound web services

Inbound web services allow you to access and modify ServiceNow data using a client application.

REST API
Scripted REST APIs
SOAP web service
JSONv2 Web Service
RSS feed generator

Exporting and converting table records into complex data types

Exporting and converting records into complex data types

Other inbound web services

Scripted SOAP web services

Outbound web services

Outbound web services allow you to send SOAP and REST messages to external web service providers.

Outbound SOAP web service
Outbound REST web service

REST API
REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.
Scripted REST APIs
The scripted REST API feature allows application developers to build custom web service APIs.
SOAP web service
Simple Object Access Protocol (SOAP) is an XML-based protocol for accessing web services over HTTP.
Inbound web service examples
Inbound web service examples demonstrate how to access ServiceNow web services.
Exporting and converting records into complex data types
Use URL parameters to export table records and convert them into complex data types, such as JSON, XML, PDF, CSV, and XLS.
JSONv2 Web Service
The ability to describe sets of data in JSON format is a natural extension to the JavaScript language.
RSS web service
RSS (Rich Site Summary) is a format for delivering web-based information that changes regularly.
REST & SOAP API analytics
REST & SOAP API analytics allows you to track and analyze web service API usage.
Outbound REST web service
ServiceNow outbound REST functionality allows you to retrieve, create, update, or delete data on a web services server that supports the REST architecture.
Outbound SOAP web service
The SOAP Message module can be used to develop, prototype, and save outbound SOAP messages that can be reused in business rules and scripts.
Outbound web services mutual authentication
Mutual authentication establishes trust by exchanging Secure Sockets Layer (SSL) certificates.
Outbound web services logging
Log requests and responses for outbound web services such as REST and SOAP.
Server Name Indication for outbound web services
Outbound HTTP requests, including outbound SOAP, REST, and GlideHTTPClient requests support Server Name Indication.
HTTP Client Connection Management
Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.
ODBC driver
The ServiceNow open database connectivity (ODBC) driver provides read-only access to the database associated with your ServiceNow instance.
Domain separation in Web Services
This is an overview of domain separation in Web Services. With domain separation you can separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

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Web services

Save as PDF Selected topic Topic & subtopics All topics in contents
Unsubscribe Log in to subscribe to topics and get notified when content changes.
Share this page

Web services

HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web services.

Direct inbound web services

Inbound web services allow you to access and modify ServiceNow data using a client application.

REST API
Scripted REST APIs
SOAP web service
JSONv2 Web Service
RSS feed generator

Exporting and converting table records into complex data types

Exporting and converting records into complex data types

Other inbound web services

Scripted SOAP web services

Outbound web services

Outbound web services allow you to send SOAP and REST messages to external web service providers.

Outbound SOAP web service
Outbound REST web service

REST API
REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.
Scripted REST APIs
The scripted REST API feature allows application developers to build custom web service APIs.
SOAP web service
Simple Object Access Protocol (SOAP) is an XML-based protocol for accessing web services over HTTP.
Inbound web service examples
Inbound web service examples demonstrate how to access ServiceNow web services.
Exporting and converting records into complex data types
Use URL parameters to export table records and convert them into complex data types, such as JSON, XML, PDF, CSV, and XLS.
JSONv2 Web Service
The ability to describe sets of data in JSON format is a natural extension to the JavaScript language.
RSS web service
RSS (Rich Site Summary) is a format for delivering web-based information that changes regularly.
REST & SOAP API analytics
REST & SOAP API analytics allows you to track and analyze web service API usage.
Outbound REST web service
ServiceNow outbound REST functionality allows you to retrieve, create, update, or delete data on a web services server that supports the REST architecture.
Outbound SOAP web service
The SOAP Message module can be used to develop, prototype, and save outbound SOAP messages that can be reused in business rules and scripts.
Outbound web services mutual authentication
Mutual authentication establishes trust by exchanging Secure Sockets Layer (SSL) certificates.
Outbound web services logging
Log requests and responses for outbound web services such as REST and SOAP.
Server Name Indication for outbound web services
Outbound HTTP requests, including outbound SOAP, REST, and GlideHTTPClient requests support Server Name Indication.
HTTP Client Connection Management
Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.
ODBC driver
The ServiceNow open database connectivity (ODBC) driver provides read-only access to the database associated with your ServiceNow instance.
Domain separation in Web Services
This is an overview of domain separation in Web Services. With domain separation you can separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

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Web services

Web services

Direct inbound web services

Exporting and converting table records into complex data types

Other inbound web services

Outbound web services

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Web services

Web services

Direct inbound web services

Exporting and converting table records into complex data types

Other inbound web services

Outbound web services

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