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    Home Orlando Now Platform App Engine Now Platform App Engine Web services

    Web services

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    Web services

    HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web services.

    Direct inbound web services

    Inbound web services allow you to access and modify ServiceNow data using a client application.

    • REST API
    • Scripted REST APIs
    • SOAP web service
    • JSONv2 Web Service
    • RSS feed generator

    Exporting and converting table records into complex data types

    • Exporting and converting records into complex data types

    Other inbound web services

    • Scripted SOAP web services

    Outbound web services

    Outbound web services allow you to send SOAP and REST messages to external web service providers.

    • Outbound SOAP web service
    • Outbound REST web service
    • REST API

      REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.

    • Scripted REST APIs

      The scripted REST API feature allows application developers to build custom web service APIs.

    • SOAP web service

      Simple Object Access Protocol (SOAP) is an XML-based protocol for accessing web services over HTTP.

    • Inbound web service examples

      Inbound web service examples demonstrate how to access ServiceNow web services.

    • Exporting and converting records into complex data types

      Use URL parameters to export table records and convert them into complex data types, such as JSON, XML, PDF, CSV, and XLS.

    • JSONv2 Web Service

      The ability to describe sets of data in JSON format is a natural extension to the JavaScript language.

    • RSS web service

      RSS (Rich Site Summary) is a format for delivering web-based information that changes regularly.

    • REST & SOAP API analytics

      REST & SOAP API analytics allows you to track and analyze web service API usage.

    • Outbound REST web service

      ServiceNow outbound REST functionality allows you to retrieve, create, update, or delete data on a web services server that supports the REST architecture.

    • Outbound SOAP web service

      The SOAP Message module can be used to develop, prototype, and save outbound SOAP messages that can be reused in business rules and scripts.

    • Outbound web services mutual authentication

      Mutual authentication establishes trust by exchanging Secure Sockets Layer (SSL) certificates.

    • Outbound web services logging

      Log requests and responses for outbound web services such as REST and SOAP.

    • Server Name Indication for outbound web services

      Outbound HTTP requests, including outbound SOAP, REST, and GlideHTTPClient requests support Server Name Indication.

    • HTTP Client Connection Management

      Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.

    • ODBC driver

      The ServiceNow open database connectivity (ODBC) driver provides read-only access to the database associated with your ServiceNow instance.

    • Domain separation in Web Services

      This is an overview of domain separation in Web Services. With domain separation you can separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

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    Release version
    Choose your release version

      Web services

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Web services

      HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound (provider) and outbound (consumer) web services.

      Direct inbound web services

      Inbound web services allow you to access and modify ServiceNow data using a client application.

      • REST API
      • Scripted REST APIs
      • SOAP web service
      • JSONv2 Web Service
      • RSS feed generator

      Exporting and converting table records into complex data types

      • Exporting and converting records into complex data types

      Other inbound web services

      • Scripted SOAP web services

      Outbound web services

      Outbound web services allow you to send SOAP and REST messages to external web service providers.

      • Outbound SOAP web service
      • Outbound REST web service
      • REST API

        REST (REpresentational State Transfer) is a simple stateless architecture that provides standards between computer systems on the web, making it easier for them to communicate with each other.

      • Scripted REST APIs

        The scripted REST API feature allows application developers to build custom web service APIs.

      • SOAP web service

        Simple Object Access Protocol (SOAP) is an XML-based protocol for accessing web services over HTTP.

      • Inbound web service examples

        Inbound web service examples demonstrate how to access ServiceNow web services.

      • Exporting and converting records into complex data types

        Use URL parameters to export table records and convert them into complex data types, such as JSON, XML, PDF, CSV, and XLS.

      • JSONv2 Web Service

        The ability to describe sets of data in JSON format is a natural extension to the JavaScript language.

      • RSS web service

        RSS (Rich Site Summary) is a format for delivering web-based information that changes regularly.

      • REST & SOAP API analytics

        REST & SOAP API analytics allows you to track and analyze web service API usage.

      • Outbound REST web service

        ServiceNow outbound REST functionality allows you to retrieve, create, update, or delete data on a web services server that supports the REST architecture.

      • Outbound SOAP web service

        The SOAP Message module can be used to develop, prototype, and save outbound SOAP messages that can be reused in business rules and scripts.

      • Outbound web services mutual authentication

        Mutual authentication establishes trust by exchanging Secure Sockets Layer (SSL) certificates.

      • Outbound web services logging

        Log requests and responses for outbound web services such as REST and SOAP.

      • Server Name Indication for outbound web services

        Outbound HTTP requests, including outbound SOAP, REST, and GlideHTTPClient requests support Server Name Indication.

      • HTTP Client Connection Management

        Outbound HTTP(S) connections from a base system instance or inbound connections from MID Servers, the ODBC driver, and other clients are maintained and reused where possible.

      • ODBC driver

        The ServiceNow open database connectivity (ODBC) driver provides read-only access to the database associated with your ServiceNow instance.

      • Domain separation in Web Services

        This is an overview of domain separation in Web Services. With domain separation you can separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

      Tags:

      Feedback

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