Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform App Engine
Table of Contents
Choose your release version
    Home Orlando Now Platform App Engine Now Platform App Engine Application tools Team Development Team Development overview Pull a version

    Pull a version

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Pull a version

    Pulling retrieves versions of customized records from the parent instance and adds them on the development instance. Pulling does not retrieve any versions for changes made by system upgrades, but it retrieves all versions for changes made by users, not just the current version.

    About this task

    Pulling retrieves all versions for changes made by users that have not already be pulled onto the development instance, and you cannot choose which versions to pull. The first time you pull from a parent instance, the pull retrieves all versions for changes made by users. Subsequent pulls retrieve the new versions since your last pull. Each pull is recorded in the Push or Pull [sys_sync_history] table on the development instance. Historical versions are saved with a state of History.

    Procedure

    1. Navigate to Team Development > Team Dashboard.
    2. In the control panel, click Pull.
    3. On the completion page, click Show Results. The Push or Pull form opens.

      The Push and Pull Versions related list shows the customized records for which versions were retrieved and indicates if any pull exceptions exist.

      Pull history
    4. Resolve any collisions.
    Related tasks
    • Approve or reject a push
    • Back out a local change
    • Cancel a code review request
    • Change the parent instance
    • Check the review status of a pushed change
    • Compare a pushed version to a local version
    • Compare to peer instances
    • Ignore a local change
    • Push a version
    • Back out a push
    • Queue a local change for a push
    • Reconcile changes
    • Resolve a collision in Team Development
    • Resolve multiple collisions
    Related concepts
    • Local changes
    • Local change lists
    Related reference
    • When to use Team Development
    • Pull exceptions
    • Team dashboard
    • Limitations on updating records

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Pull a version

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Pull a version

      Pulling retrieves versions of customized records from the parent instance and adds them on the development instance. Pulling does not retrieve any versions for changes made by system upgrades, but it retrieves all versions for changes made by users, not just the current version.

      About this task

      Pulling retrieves all versions for changes made by users that have not already be pulled onto the development instance, and you cannot choose which versions to pull. The first time you pull from a parent instance, the pull retrieves all versions for changes made by users. Subsequent pulls retrieve the new versions since your last pull. Each pull is recorded in the Push or Pull [sys_sync_history] table on the development instance. Historical versions are saved with a state of History.

      Procedure

      1. Navigate to Team Development > Team Dashboard.
      2. In the control panel, click Pull.
      3. On the completion page, click Show Results. The Push or Pull form opens.

        The Push and Pull Versions related list shows the customized records for which versions were retrieved and indicates if any pull exceptions exist.

        Pull history
      4. Resolve any collisions.
      Related tasks
      • Approve or reject a push
      • Back out a local change
      • Cancel a code review request
      • Change the parent instance
      • Check the review status of a pushed change
      • Compare a pushed version to a local version
      • Compare to peer instances
      • Ignore a local change
      • Push a version
      • Back out a push
      • Queue a local change for a push
      • Reconcile changes
      • Resolve a collision in Team Development
      • Resolve multiple collisions
      Related concepts
      • Local changes
      • Local change lists
      Related reference
      • When to use Team Development
      • Pull exceptions
      • Team dashboard
      • Limitations on updating records

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login