Use the ServiceNow SaaS License Management application to integrate with the Box, DocuSign, Dropbox, G Suite, Salesforce Sales Cloud, Salesforce Service Cloud, and Zoom services. View usage data on licenses and immediately recover unused licenses.

Software as a service (SaaS) is a software licensing and delivery service where software is provided on a subscription basis, hosted in a central location, and typically accessed via a web browser.

SaaS License Management dashboard

View subscription usage and cost on the SaaS License Management dashboard.

Note: To view all cloud spend on a single dashboard, including software, platform, and infrastructure, see the Cloud Spend Dashboard.

Access the SaaS License Management dashboard tab by navigating to SaaS License > Overview. You can filter the dashboard by software model or publisher. Click any element to see more information.

Table 1. Overview

Field	Description
Current Subscription Spend	Total spend for all active entitlements for SaaS software models.
Percentage of Stale Subscriptions	Percentage of stale subscriptions based on the number of stale rights divided by the total number of assigned rights.
Underperforming Subscription Spend	Total spent on stale licenses.
Assigned Subscriptions	Total number of assigned rights for SaaS software models.
True-up Cost	Cost to have your total number of rights owned match the total number of rights assigned. This metric helps verify that you're paying for all the rights you're using.
Actual Savings Year-to-Date	Total savings for the year for all subscription products. This value is generated by aggregating the savings from closed reclamation candidates.
Subscription Consumptions Trend	Total number of assigned subscriptions, subscriptions in use, and available subscriptions week-by-week.