Activate Notify

You can activate the Notify (com.snc.notify) plugin if you are an administrator. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

Notify activates these related plugins if they are not already active.

Table 1. Plugins for Notify
Plugin	Description
E164 Compliant Phone Number [com.glide.phone_number]	Provides E-164 compliant phone number support.
SMS Preferences [com.snc.sms_pref]	Provides ability to set SMS preferences for receiving messages from different providers.

Note: If you are upgrading from an earlier version of Notify, the Notify-Twilio driver remains active.

Procedure

Navigate to System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you may have to request it from ServiceNow personnel. To request a plugin, follow the steps in Request a plugin.
Click Install, and then in the Activate Plugin dialog box, click Activate.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise they will receive the following error: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

Activate Notify

You can activate the Notify (com.snc.notify) plugin if you are an administrator. This plugin includes demo data and activates related plugins if they are not already active.

Before you begin

Role required: admin

About this task

Notify activates these related plugins if they are not already active.

Table 1. Plugins for Notify
Plugin	Description
E164 Compliant Phone Number [com.glide.phone_number]	Provides E-164 compliant phone number support.
SMS Preferences [com.snc.sms_pref]	Provides ability to set SMS preferences for receiving messages from different providers.

Note: If you are upgrading from an earlier version of Notify, the Notify-Twilio driver remains active.

Procedure

Navigate to System Applications > All Available Applications > All.
Find the plugin using the filter criteria and search bar.

You can search for the plugin by its name or ID. If you cannot find a plugin, you may have to request it from ServiceNow personnel. To request a plugin, follow the steps in Request a plugin.
Click Install, and then in the Activate Plugin dialog box, click Activate.

Note: When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise they will receive the following error: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.

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Activate Notify

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