Respond to and evaluate articles in the Now Mobile Information applet

You can contribute to feedback on knowledge articles by rating an article, marking an article as helpful or not helpful, and posting and replying to comments for an article in the Now Mobile Information applet.

1. On the Now Mobile app, tap Information.
2. Select the desired article.
3. Contribute to the article feedback by rating it, marking it as helpful or not helpful, or leaving a comment.

   Action	Description
   Rate the article	Tap the star icons displayed on the article. You can also rate an article that appears within the Related Articles section by tapping the star icons next to the number of times the article was viewed.
   Mark an article as helpful or unhelpful	Tap the helpful icon () or the not helpful icon ().
   Post a comment	Enter a comment in the Comments section and click Submit.
   View all comments and replies posted for the article	Scroll down to the Comments section.
   Like a comment on the article	Underneath a comment, tap the like icon ().
   Reply to a comment on the article	Underneath a comment, tap the reply icon (), enter your comment in the text box that appears, and then tap Submit.
   Delete any previous comments or replies you posted earlier	Go to a comment or reply, and then tap the delete icon (). If a message appears, tap OK. Only users who have posted the comment, knowledge administrators, and knowledge owners can delete a comment.