Role required: knowledge
To edit the article, you must have knowledge contributor
access for the associated Knowledge Base.
On the Now Platform, open
the knowledge article for which you want to map related articles.
On the Knowledge form, click the Related Articles related list.
On the Edit Members form, move the desired articles from the available articles
in the Collection column to the Related
Articles List column.
Click the up or down icon to arrange the articles in the order in which you
want them to appear in the Related Articles section on the article view page,
and then click Save.
Note: Knowledge administrators can configure the number of articles shown in the
Related Articles section using the instance options.