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View the most popular or recently viewed articles in the Now Mobile Information applet

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View the most popular or recently viewed articles in the Now Mobile Information applet

The Information applet on the Now Mobile app enables you to access knowledge articles from a mobile device.

Before you begin

You can specify user criteria for an article to control which users can read the article. If no user criteria is defined for an article, all users can read the article.

Procedure

  1. Access your instance using the mobile application.
  2. On the Now Mobile app, tap Information.
  3. Access your recently viewed or the most popular knowledge articles
    Table 1. Information applet article views
    Section Description
    Recently Viewed Up to five of the articles you viewed within the last 30 days.
    Popular Up to five of the most popular knowledge articles.

    The Now Mobile app homepage includes a similar section that displays up to three of the most popular articles.

    Note: Tap See All to view the complete list of articles within the selected section.
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