Manage multi-language knowledge bases by using automated translation tasks and translation APIs. Translate published knowledge articles in languages configured for the knowledge base containing the articles.

When you log in to an instance, after entering your credentials, you can choose a default language. The list of languages are listed based on the internationalization language plugins you have installed.

Knowledge articles are authored and published in various languages. As an administrator you can configure the required languages for a knowledge base and ensure that users can create articles only in the configured languages.

The translation management feature allows you to translate published knowledge articles that are missing translations manually or by using the machine translation option to automatically translate the knowledge article. This feature creates translation tasks automatically for the languages you have specified. You can configure assignment rules and auto-assign tasks for a language, knowledge base, or category to a translator or a group of translators.

The translation management feature is available only if you have installed required plugins and set a system property.

The required plugins are:

• Knowledge Management Advanced plugin
• I18N:Knowledge Management Internationalization Plugin v2 or Internationalization language plugins