Create a data refresh rule
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- UpdatedMay 1, 2025
- 2 minutes to read
- Xanadu
- Configuration Management
Specify data refresh rules to determine if a CI is stale for a specific discovery source. Such CIs can then be updated by a lower-priority authorized discovery source.
Before you begin
Role required: itil has read access, itil_admin (on top of itil) has full access.
About this task
Data refresh rules have no impact when dynamic reconciliation rules are in effect.
Data refresh rules are used in conjunction with static reconciliation rules to determine reconciliation steps for a CI. These rules determine if, when, and by which discovery source a CI can be updated.
Procedure
Related Content
- Create a CI reconciliation rule
Create a static or a dynamic CI reconciliation rule.