Configuration Management Database

With the ServiceNow® Configuration Management Database (CMDB) application, build logical representations of assets, services, and the relationships between them that comprise the infrastructure of your organization. Details about these components are stored in the CMDB which you can use to monitor the infrastructure, helping ensure integrity, stability, and continuous service operation.

Use core features such as CMDB Health, CMDB Identification and Reconciliation, and CMDB CI Lifecycle Management to monitor and detect health issues, reconcile data integrity issues, and manage data life cycle.

Note: CMDB modules, features, and wizards are not supported on mobile devices. You cannot use a mobile device to access the CI Class Manager, Query Builder, or Duplicate CI Remediator. Or to access or configure CMDB features such as Identification and Reconciliation, CMDB Health, CI Lifecycle Management, baseline CMDB, and proposed changes.

Explore

Set up

Administer

Baseline CMDB
CI relationships in the CMDB
CMDB classifications
Video: CMDB Health dashboard
CMDB 101 - What is a configuration management database and why do you need one? (ServiceNow® Community post)

Use

Develop

Troubleshoot and get help

Configuration Management Database

Explore

Set up

Administer

Baseline CMDB
CI relationships in the CMDB
CMDB classifications
Video: CMDB Health dashboard
CMDB 101 - What is a configuration management database and why do you need one? (ServiceNow® Community post)

Use

Develop

Troubleshoot and get help

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