Product documentation Docs

- English
- Deutsch
- 日本語
- 한국어
- Français
More Sites
Log in

Product documentation

Enter search keywords

Home

Search documents

How search works:

Punctuation and capital letters are ignored
Special characters like underscores (_) are removed
Known synonyms are applied
The most relevant topics (based on weighting and matching to search terms) are listed first in search results

Topics are ranked in search results by how closely they match your search terms

A match on the entire phrase you typed
A match on part of the phrase you typed
A match on ALL of the terms in the phrase you typed
A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

Release version

Table of Contents
- Now Platform capabilities

Table of Contents

Choose your release version

Home New York Now Platform Capabilities Now Platform capabilities Service administration Survey Management Survey administration Survey distribution

Survey distribution

Save as PDF Selected topic Topic & subtopics All topics in contents
Unsubscribe Log in to subscribe to topics and get notified when content changes.
Share this page

Survey distribution

There are several ways for survey administrators to distribute surveys to users.

Surveys are distributed using any of the following methods.

Send survey invitations to users
Share a survey URL that opens the survey directly.
Create a module that opens a survey.

Send survey invitations to users
You can send survey invitations using the Assign Survey or Send Invitations buttons on the Survey Definition form.
Define a recipients list for surveys
Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.
Add a recipients list to a survey
Send the survey invites to targeted sets of users by adding a recipients list to a survey.
Embed a survey within the Outlook email client
Embed an interactive survey in the email notification sent to a user. The user can answer the survey questions and submit the survey from the email client instead of opening the survey in a new browser tab.
Enable localization for a survey
Enable a survey user to take a survey in multiple languages.
Survey URLs
You can distribute a survey by giving survey users a survey URL.
Create a survey module
You can create a module that opens a survey.
Sharing surveys: export and import
You can export a survey and then import it to a different ServiceNow instance.
Configure a survey in the Connect chat support
Enable a user to take a survey after chatting with a survey agent.

Related tasks

View the overview of all surveys
View a survey instance
Copy a survey
Publish a survey
Customize the appearance of a survey
Create a survey designer template question

Related concepts

Surveys in Service Portal
Survey designer
Survey users and groups
Survey definitions
Survey questions
Survey trigger conditions
Sentiment analysis for surveys
Legacy survey migration

Related reference

Quick start tests for Assessments and Surveys

Tags:

Feedback

On this page

Previous topic

Next topic

Contact Us
Careers
Terms of Use
Privacy Statement
Sitemap
© ServiceNow. All rights reserved.

Release version

Choose your release version

Survey distribution

Save as PDF Selected topic Topic & subtopics All topics in contents
Unsubscribe Log in to subscribe to topics and get notified when content changes.
Share this page

Survey distribution

There are several ways for survey administrators to distribute surveys to users.

Surveys are distributed using any of the following methods.

Send survey invitations to users
Share a survey URL that opens the survey directly.
Create a module that opens a survey.

Send survey invitations to users
You can send survey invitations using the Assign Survey or Send Invitations buttons on the Survey Definition form.
Define a recipients list for surveys
Use a recipients list to define targeted set of users for whom the survey invite can be sent. You can use a recipients list for multiple surveys.
Add a recipients list to a survey
Send the survey invites to targeted sets of users by adding a recipients list to a survey.
Embed a survey within the Outlook email client
Embed an interactive survey in the email notification sent to a user. The user can answer the survey questions and submit the survey from the email client instead of opening the survey in a new browser tab.
Enable localization for a survey
Enable a survey user to take a survey in multiple languages.
Survey URLs
You can distribute a survey by giving survey users a survey URL.
Create a survey module
You can create a module that opens a survey.
Sharing surveys: export and import
You can export a survey and then import it to a different ServiceNow instance.
Configure a survey in the Connect chat support
Enable a user to take a survey after chatting with a survey agent.

Related tasks

View the overview of all surveys
View a survey instance
Copy a survey
Publish a survey
Customize the appearance of a survey
Create a survey designer template question

Related concepts

Surveys in Service Portal
Survey designer
Survey users and groups
Survey definitions
Survey questions
Survey trigger conditions
Sentiment analysis for surveys
Legacy survey migration

Related reference

Quick start tests for Assessments and Surveys

Tags:

Feedback

Share this page

Got it! Feel free to add a comment

Any comments

Your email (optional)

Provide your email if you'd like us to respond

Attach screenshot Remove

To share your product suggestions, visit the Idea Portal.

Please let us know how to improve this content

Check any that apply

Some information is incorrect or missing

More graphics or examples would be helpful

There are typos

Some links are broken

Other

Any comments

Your email (optional)

Provide your email if you'd like us to respond

Attach screenshot Remove

To share your product suggestions, visit the Idea Portal.

Confirm

We were unable to find "Coaching" in Jakarta. Would you like to search instead?

Contact Us
Careers
Terms of Use
Privacy Statement
Sitemap
© ServiceNow. All rights reserved.

Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact docfeedback@servicenow.com to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot

Log in to personalize your search results and subscribe to topics

Don't show this again

No, thanks Login