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Notifications

Notifications keep users informed of events that concern them. The system can notify users by email, SMS text message, or push notification.

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Upgrade to New York
Domain separation and Notifications
Developer training

Email

Basic email setup
Advanced email setup
Create an email notification
Email client configurations
Inbound email actions
Email digests

Push Notifications

Push notifications
Push notification setup with the ServiceNow Classic mobile app
Push notification setup with a custom push application

Subscription-based notifications

Create notification channels
Modify notification channels
Create personal notifications

Notifications in messaging applications

Setup
Configure message content
Create a messaging notification
Link your ServiceNow user account to your Slack or MS Teams account for Now Actions
Configure your notification system settings for the third-party messaging apps

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Notifications

Save as PDF Selected topic Topic & subtopics All topics in contents
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Share this page

Notifications

Notifications keep users informed of events that concern them. The system can notify users by email, SMS text message, or push notification.

Explore

Upgrade to New York
Domain separation and Notifications
Developer training

Email

Basic email setup
Advanced email setup
Create an email notification
Email client configurations
Inbound email actions
Email digests

Push Notifications

Push notifications
Push notification setup with the ServiceNow Classic mobile app
Push notification setup with a custom push application

Subscription-based notifications

Create notification channels
Modify notification channels
Create personal notifications

Notifications in messaging applications

Setup
Configure message content
Create a messaging notification
Link your ServiceNow user account to your Slack or MS Teams account for Now Actions
Configure your notification system settings for the third-party messaging apps

Troubleshoot and get help

Ask or answer questions in the Platform forum
Search the HI knowledge base for known error articles
Contact ServiceNow Technical Support

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