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    Home New York Now Platform Capabilities Now Platform capabilities Notifications Subscription-based notifications

    Subscription-based notifications

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    Subscription-based notifications

    Subscription-based notifications enable users to proactively subscribe to items that interest them and unsubscribe from messages that are not mandatory.

    Users can also specify additional notification channels that each of their notifications can be configured to use.

    Before users can manage the notifications that are sent to them, administrators must create email notifications to which users can subscribe. Administrators can also make subscription-based notifications mandatory so users cannot unsubscribe to them. Then users can subscribe or unsubscribe to the notifications, and add schedules and filters to the subscription to limit the notifications that can be received.

    Notifications that administrators mark as subscribable are automatically available in user notification settings. Users are limited to one subscription per notification.

    Administrators should create subscription-based notifications when they do not want to specify users for a notification and want to let users proactively subscribe to the notification.
    Note: Subscription-based notifications are not domain aware and cannot support domain-specific settings.

    Subscriptions 2.0 plugin

    The Subscription Based Notifications 2.0 plugin must be active to use subscribable notifications. This plugin is active by default on all new and upgraded instances.

    The plugin installs the Notification Subscription [sys_notif_subscription] table, which holds user subscriptions to all notifications.

    Subscriptions and notification preferences

    Users can subscribe to notifications available to them through their notification preferences. In the UI16 interface, all users can set and modify their notification preferences through the Notifications tab of the System Settings window. In the UI15 interface and earlier, admins and users set their notification preferences through the Notification Preferences link in the User form.

    • Setting notification preferences in UI16

      You can set your own notification preferences, including personal subscriptions and channels for receiving them. All users can set these preferences through the Notifications tab of the System Settings window.

    • User notification preferences in UI15 and earlier

      In UI15 and earlier interfaces, use the Notification Preferences link in the User form to manage the notifications that you can subscribe to.

    • Create a service provider

      Administrators can configure service providers for devices that use SMS.

    • Make a notification mandatory

      To prevent users from turning off or deleting a subscription to a notification, make the notification mandatory.

    • Force a notification to be sent

      To force a notification to be sent to the specified users, enable forced delivery.

    • Create a notification filter

      Notification filters enable a user to control the delivery of messages by creating special conditions on multiple tables in a single, reusable filter.

    • Email unsubscribe

      Administrators can add unsubscribe links to notifications so that users can stop receiving particular email messages.

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    Release version
    Choose your release version

      Subscription-based notifications

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Subscription-based notifications

      Subscription-based notifications enable users to proactively subscribe to items that interest them and unsubscribe from messages that are not mandatory.

      Users can also specify additional notification channels that each of their notifications can be configured to use.

      Before users can manage the notifications that are sent to them, administrators must create email notifications to which users can subscribe. Administrators can also make subscription-based notifications mandatory so users cannot unsubscribe to them. Then users can subscribe or unsubscribe to the notifications, and add schedules and filters to the subscription to limit the notifications that can be received.

      Notifications that administrators mark as subscribable are automatically available in user notification settings. Users are limited to one subscription per notification.

      Administrators should create subscription-based notifications when they do not want to specify users for a notification and want to let users proactively subscribe to the notification.
      Note: Subscription-based notifications are not domain aware and cannot support domain-specific settings.

      Subscriptions 2.0 plugin

      The Subscription Based Notifications 2.0 plugin must be active to use subscribable notifications. This plugin is active by default on all new and upgraded instances.

      The plugin installs the Notification Subscription [sys_notif_subscription] table, which holds user subscriptions to all notifications.

      Subscriptions and notification preferences

      Users can subscribe to notifications available to them through their notification preferences. In the UI16 interface, all users can set and modify their notification preferences through the Notifications tab of the System Settings window. In the UI15 interface and earlier, admins and users set their notification preferences through the Notification Preferences link in the User form.

      • Setting notification preferences in UI16

        You can set your own notification preferences, including personal subscriptions and channels for receiving them. All users can set these preferences through the Notifications tab of the System Settings window.

      • User notification preferences in UI15 and earlier

        In UI15 and earlier interfaces, use the Notification Preferences link in the User form to manage the notifications that you can subscribe to.

      • Create a service provider

        Administrators can configure service providers for devices that use SMS.

      • Make a notification mandatory

        To prevent users from turning off or deleting a subscription to a notification, make the notification mandatory.

      • Force a notification to be sent

        To force a notification to be sent to the specified users, enable forced delivery.

      • Create a notification filter

        Notification filters enable a user to control the delivery of messages by creating special conditions on multiple tables in a single, reusable filter.

      • Email unsubscribe

        Administrators can add unsubscribe links to notifications so that users can stop receiving particular email messages.

      Tags:

      Feedback

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