Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform capabilities
Table of Contents
Choose your release version
    Home New York Now Platform Capabilities Now Platform capabilities Flow Designer Flows Create a flow Create a flow with a MetricBase trigger

    Create a flow with a MetricBase trigger

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Create a flow with a MetricBase trigger

    Start a flow when a MetricBase trigger is met. MetricBase triggers track time series data and can monitor when a threshold is reached, when a trend is detected, or when a system stops reporting data.

    Before you begin

    Role required: flow_designer or admin

    MetricBase triggers are not available on the base system. The MetricBase application requires a separate subscription and must be activated by ServiceNow personnel.

    Procedure

    1. Navigate to Flow Designer > Designer.
    2. Click + New > New Flow.
    3. Define the flow properties.
      For more information, see Create a flow.
    4. In the Trigger section, add a trigger and select MetricBase.
    5. Complete the trigger fields.
      Field Description
      MetricBase Trigger Select or create a MetricBase trigger record to start the flow. For types of MetricBase triggers, see MetricBase triggers.
      Table Read-only table that contains the metric.
      Condition Click Add filters to set field-based conditions that determine when the flow runs.
      Condition Script Define a script in the Additional MetricBase Trigger Filtering and Moderation table to prevent duplicate metric events from re-triggering a flow. For example, if a metric hovers at a defined trigger threshold, create a script that defines whether to run the flow once when the metric is met, or every time the triggering threshold is exceeded.
    6. Add actions, subflows, and flow logic to the flow.
    7. Test the flow. Once behaving as desired, activate the flow.
      For more information, see Test a flow and Activate a flow.

    Result

    The MetricBase application monitors time series data on the Now Platform. When the selected trigger is met, the flow runs.

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Create a flow with a MetricBase trigger

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Create a flow with a MetricBase trigger

      Start a flow when a MetricBase trigger is met. MetricBase triggers track time series data and can monitor when a threshold is reached, when a trend is detected, or when a system stops reporting data.

      Before you begin

      Role required: flow_designer or admin

      MetricBase triggers are not available on the base system. The MetricBase application requires a separate subscription and must be activated by ServiceNow personnel.

      Procedure

      1. Navigate to Flow Designer > Designer.
      2. Click + New > New Flow.
      3. Define the flow properties.
        For more information, see Create a flow.
      4. In the Trigger section, add a trigger and select MetricBase.
      5. Complete the trigger fields.
        Field Description
        MetricBase Trigger Select or create a MetricBase trigger record to start the flow. For types of MetricBase triggers, see MetricBase triggers.
        Table Read-only table that contains the metric.
        Condition Click Add filters to set field-based conditions that determine when the flow runs.
        Condition Script Define a script in the Additional MetricBase Trigger Filtering and Moderation table to prevent duplicate metric events from re-triggering a flow. For example, if a metric hovers at a defined trigger threshold, create a script that defines whether to run the flow once when the metric is met, or every time the triggering threshold is exceeded.
      6. Add actions, subflows, and flow logic to the flow.
      7. Test the flow. Once behaving as desired, activate the flow.
        For more information, see Test a flow and Activate a flow.

      Result

      The MetricBase application monitors time series data on the Now Platform. When the selected trigger is met, the flow runs.

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login