RaptorDB, the new ServiceNow database, optimizes Now Platform workloads, enabling your organization to support more users, workflows, and data on a single platform.

RaptorDB will underpin Now Platform core services, applications, and data.
Note: The roll-out of RaptorDB is not tied to your organization's upgrade to Xanadu. Please speak with your account team for more information.

Benefits

With RaptorDB, your organization gets the benefits of database features owned and maintained by ServiceNow, as well as optimized for ServiceNow applications and workloads. This enables your organization to confidently grow your use of the Now Platform over time.

RaptorDB Professional unlocks additional functionality and higher performance, allowing your organization to do even more with ServiceNow.

RaptorDB Standard and RaptorDB Professional

RaptorDB Standard is the target state default primary database, built to provide improved scale and performance capabilities for Now Platform workloads and queries.

If your organization is looking to drive ultra-scale and high performance to support Now Platform generative AI and machine-scale data use cases, user growth, applications, workloads, and analytics, you may wish to leverage RaptorDB Professional. RaptorDB Professional is a licensed database; for more information, contact your account team.

Table 1. RaptorDB Standard and RaptorDB Professional feature comparison
FeatureRaptorDB StandardRaptorDB Professional
Optimized for ServiceNow workloads Yes Yes
Improved response time Yes Yes
Ultra-scale performance and scalability No Yes
Enhanced analytics with built-in column store No Yes
Advanced instance topology support No Yes