Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform capabilities
Table of Contents
Choose your release version
    Home New York Now Platform Capabilities Now Platform capabilities Content Management System Configure Content Management sites Content blocks Types of content blocks

    Types of content blocks

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Types of content blocks

    Content blocks, which make up content pages, are reusable pieces of content defined within the system.

    Each content block can be used for a different type of content.

    • Configure a header block

      A header block is a visual element placed at the top of pages. It provides a place for branding and other important site-wide functionality.

    • Create a navigation menu block

      Navigation menu blocks enable you to create a menu of links to different content pages.

    • Configure dynamic blocks

      Use dynamic blocks to use scripting or to pull information from the system. Dynamic blocks are where most of your content resides.

    • Customize the list block

      List blocks are content blocks that dynamically generate a list of links to records within the instance. When a user clicks a link in a list block, the associated information is displayed in a detail page determined by its content type.

    • Configure a static HTML block

      Use static blocks for text that does not change. For example, use a static block for a site footer with only the company or organization name. A static HTML block allows any HTML code to be run within a page.

    • Configure Flash movie blocks

      Use a Flash movie block to embed any Flash movie (.swf file) as an attachment or by referencing a URL in a content page.

    • Configure content links

      Content links are the predecessors to navigation menus. You can use content links to create navigational links to information outside of your instance.

    • Configure iFrames

      An iFrame embeds a URL on a page within a frame. It can embed external pages or render ServiceNow content.

    • Configure a detailed content block

      A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to.

    Related tasks
    • Configure a content block
    • View CMS block tags
    • Format an image as a static HTML block
    • Integrate Live Feed with CMS
    Related concepts
    • Catalog cart block
    Related reference
    • Content Management and the Apache Jelly engine

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Types of content blocks

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Types of content blocks

      Content blocks, which make up content pages, are reusable pieces of content defined within the system.

      Each content block can be used for a different type of content.

      • Configure a header block

        A header block is a visual element placed at the top of pages. It provides a place for branding and other important site-wide functionality.

      • Create a navigation menu block

        Navigation menu blocks enable you to create a menu of links to different content pages.

      • Configure dynamic blocks

        Use dynamic blocks to use scripting or to pull information from the system. Dynamic blocks are where most of your content resides.

      • Customize the list block

        List blocks are content blocks that dynamically generate a list of links to records within the instance. When a user clicks a link in a list block, the associated information is displayed in a detail page determined by its content type.

      • Configure a static HTML block

        Use static blocks for text that does not change. For example, use a static block for a site footer with only the company or organization name. A static HTML block allows any HTML code to be run within a page.

      • Configure Flash movie blocks

        Use a Flash movie block to embed any Flash movie (.swf file) as an attachment or by referencing a URL in a content page.

      • Configure content links

        Content links are the predecessors to navigation menus. You can use content links to create navigational links to information outside of your instance.

      • Configure iFrames

        An iFrame embeds a URL on a page within a frame. It can embed external pages or render ServiceNow content.

      • Configure a detailed content block

        A detailed content block displays the content of an existing document, such as an incident, knowledge article, or service management request. The document type determines the page that a list of documents points to.

      Related tasks
      • Configure a content block
      • View CMS block tags
      • Format an image as a static HTML block
      • Integrate Live Feed with CMS
      Related concepts
      • Catalog cart block
      Related reference
      • Content Management and the Apache Jelly engine

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login