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    Home New York Now Platform Capabilities Now Platform capabilities Service administration Assessments

    Assessments

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    Assessments

    Use assessments to evaluate, score, and rank records from any table in the system.

    You can assess projects that executives want to evaluate for effective management, or rate and compare a vendor's goods and services. Use assessments to send custom questionnaires to selected users or write scripts that query the database directly. You can then compare assessment results for the records using unique graphical views designed to highlight key performance information. Share an assessment between ServiceNow instances by using update sets, which is the recommended way to move assessment data from one instance to another.

    The Assessments plugin is enabled by default.

    You can only edit an assessment that has the same application scope as that of your current session.

    • Installed with Assessments

      Several types of components are installed with activation of Assessments.

    • Assessment administrator tasks

      Before you create assessments, assign the assessment_admin role to the appropriate users in your organization and determine your objectives for the assessment.

    • Take an assessment

      Assessments that are assigned to you appear in your assessment and survey queue as a card that displays the assessment name, state, due date, and the associated incident number. Click Take Survey when you are ready.

    • Metric types and assessable records

      In the Assessments application, assessment administrators create and administer metric types and assessable records.

    • Domain separation and Assessments

      This is an overview of domain separation and Assessments. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

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      Assessments

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Assessments

      Use assessments to evaluate, score, and rank records from any table in the system.

      You can assess projects that executives want to evaluate for effective management, or rate and compare a vendor's goods and services. Use assessments to send custom questionnaires to selected users or write scripts that query the database directly. You can then compare assessment results for the records using unique graphical views designed to highlight key performance information. Share an assessment between ServiceNow instances by using update sets, which is the recommended way to move assessment data from one instance to another.

      The Assessments plugin is enabled by default.

      You can only edit an assessment that has the same application scope as that of your current session.

      • Installed with Assessments

        Several types of components are installed with activation of Assessments.

      • Assessment administrator tasks

        Before you create assessments, assign the assessment_admin role to the appropriate users in your organization and determine your objectives for the assessment.

      • Take an assessment

        Assessments that are assigned to you appear in your assessment and survey queue as a card that displays the assessment name, state, due date, and the associated incident number. Click Take Survey when you are ready.

      • Metric types and assessable records

        In the Assessments application, assessment administrators create and administer metric types and assessable records.

      • Domain separation and Assessments

        This is an overview of domain separation and Assessments. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can then control several aspects of this separation, including which users can see and access data.

      Tags:

      Feedback

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