Product documentation Docs
    • English
    • Deutsch
    • 日本語
    • 한국어
    • Français
  • More Sites
    • Now Community
    • Developer Site
    • Knowledge Base
    • Product Information
    • ServiceNow.com
    • Training
    • Customer Success Center
    • ServiceNow Support Videos
  • Log in

Product documentation

  • Home
How search works:
  • Punctuation and capital letters are ignored
  • Special characters like underscores (_) are removed
  • Known synonyms are applied
  • The most relevant topics (based on weighting and matching to search terms) are listed first in search results
Topics are ranked in search results by how closely they match your search terms
  • A match on the entire phrase you typed
  • A match on part of the phrase you typed
  • A match on ALL of the terms in the phrase you typed
  • A match on ANY of the terms in the phrase you typed

Note: Matches in titles are always highly ranked.

  • Release version
    Table of Contents
    • Now Platform capabilities
Table of Contents
Choose your release version
    Home New York Now Platform Capabilities Now Platform capabilities Service administration Assessments Assessment administrator tasks Set up and administer quizzes Quiz designer

    Quiz designer

    • Save as PDF Selected topic Topic & subtopics All topics in contents
    • Unsubscribe Log in to subscribe to topics and get notified when content changes.
    • Share this page

    Quiz designer

    The quiz designer provides a single interface that users with the assessment_admin role can use to create, edit, and distribute quizzes.

    You can also use it to edit existing quizzes and change scoring parameters.

    Alternatively, you can use the modules of the assessment engine to create and edit the records that make up a quiz. All quiz records are stored in assessment tables and displayed in Quiz views of those tables. For details, see Create quizzes with forms.

    Tools on the Quiz Designer

    The quiz designer includes a design canvas, a header bar, and many controls that you can use to create quizzes.

    To open the quiz designer, navigate to Quizzes > Quiz Designer.

    The designer contains the following elements:

    • Controls tab
    • Questions tab
    • Categories tab
    • Header bar
    • Design canvas

    Controls tab

    Controls for the supported question data types are available in the Controls palette. Drag and drop a control onto the designer canvas to create a question of that type.

    Figure 1. Question controls
    Table 1. Question controls
    Data type Description Scored
    Attachment Question with a Manage Attachments icon that allows users to attach one or more files. Y
    Boolean Question with a check box or a Yes/No list for user responses.
    Choice List of predefined options. For more information, see the definition for Choices Create quiz questions. Multiple correct answers are supported. Y
    Date Date field. N
    Date/Time Date and time field. N
    Number Number field with predefined minimum and maximum values. The default is 1-10. N
    Percentage Percentage field with a prescribed range. N
    Scale Predefined Likert scale. Answer options appear as radio buttons. Multiple correct answers are supported. Y
    Numeric Scale Selectable number scale. The default is 1-5. Answer options appear as radio buttons. Multiple correct answers are supported. Y
    Image Scale Predefined set of images. Five emojis similar to the Likert scale (very dissatisfied to very satisfied) are provided. However, you can upload additional images in JPG, PNG, or GIF format. Multiple correct answers are supported. Y
    String Single or multiline text field. N
    Template Choice list of templates that provide a predefined scale of options. For details, see Configure a template question. Multiple correct answers are supported. Y
    Reference Choice list of fields from a specified reference table. This data type does not support reference qualifiers.

    Questions tab

    This tab displays all metrics added to the question bank for quizzes. Use the Filter field to search for questions. Each metric is displayed with its name and type.

    Categories tab

    This tab displays all metric categories added to the question bank for quizzes. All metrics in the question bank are group under the corresponding metric category. Use the Filter field to search for categories or questions.

    Header Bar

    The header bar contains tabs that display different views and a menu of various functions.

    Click one of the following tabs to change the view in the canvas:
    • Design: Add categories and questions, and configure the properties of each. This is the default view of the canvas when you open the designer.
    • Configuration: Create introductions and end notes for quizzes, and select a signature.
    • Availability: Select the recipients for each category in the quiz.
    Point to the menu icon (Menu icon) in the in the upper right of the quiz designer to select the following options:
    • Save: Saves the current quiz.
    • Preview: Displays a preview of the quiz as it appears to the recipients.
    • Publish: Distributes the quiz to the selected recipients.
    • Save and Publish: Saves and distributes the quiz in one step.
    • New Quiz: Opens a fresh canvas for a new quiz.
    • Load Quiz: Opens a list of existing quizzes that you can select and edit.
    • Copy Quiz: Creates a copy of the quiz.

    The availability of each option depends on the status of the quiz that is opened in the quiz designer.

    Design Canvas

    New quizzes open in the Design view. The quiz Name field appears above first category in the canvas. A blank question field appears in the category container.

    • Create a quiz

      When you create a quiz, you can create one or more categories and then add questions to each category.

    • Edit a quiz

      You can update a quiz after the quiz has been distributed.

    • Enable a quiz retake

      You can configure a quiz to allow recipients to resubmit their answers as many times as they like, until the quiz's due date.

    • View a quiz result

      You can view quiz results for each question and category, or view the quiz scorecard for a detailed breakdown.

    Related tasks
    • View an assessment category result
    • View a quiz scorecard
    • Create a quiz
    • Edit a quiz

    Tags:

    Feedback
    On this page

    Previous topic

    Next topic

    • Contact Us
    • Careers
    • Terms of Use
    • Privacy Statement
    • Sitemap
    • © ServiceNow. All rights reserved.

    Release version
    Choose your release version

      Quiz designer

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Quiz designer

      The quiz designer provides a single interface that users with the assessment_admin role can use to create, edit, and distribute quizzes.

      You can also use it to edit existing quizzes and change scoring parameters.

      Alternatively, you can use the modules of the assessment engine to create and edit the records that make up a quiz. All quiz records are stored in assessment tables and displayed in Quiz views of those tables. For details, see Create quizzes with forms.

      Tools on the Quiz Designer

      The quiz designer includes a design canvas, a header bar, and many controls that you can use to create quizzes.

      To open the quiz designer, navigate to Quizzes > Quiz Designer.

      The designer contains the following elements:

      • Controls tab
      • Questions tab
      • Categories tab
      • Header bar
      • Design canvas

      Controls tab

      Controls for the supported question data types are available in the Controls palette. Drag and drop a control onto the designer canvas to create a question of that type.

      Figure 1. Question controls
      Table 1. Question controls
      Data type Description Scored
      Attachment Question with a Manage Attachments icon that allows users to attach one or more files. Y
      Boolean Question with a check box or a Yes/No list for user responses.
      Choice List of predefined options. For more information, see the definition for Choices Create quiz questions. Multiple correct answers are supported. Y
      Date Date field. N
      Date/Time Date and time field. N
      Number Number field with predefined minimum and maximum values. The default is 1-10. N
      Percentage Percentage field with a prescribed range. N
      Scale Predefined Likert scale. Answer options appear as radio buttons. Multiple correct answers are supported. Y
      Numeric Scale Selectable number scale. The default is 1-5. Answer options appear as radio buttons. Multiple correct answers are supported. Y
      Image Scale Predefined set of images. Five emojis similar to the Likert scale (very dissatisfied to very satisfied) are provided. However, you can upload additional images in JPG, PNG, or GIF format. Multiple correct answers are supported. Y
      String Single or multiline text field. N
      Template Choice list of templates that provide a predefined scale of options. For details, see Configure a template question. Multiple correct answers are supported. Y
      Reference Choice list of fields from a specified reference table. This data type does not support reference qualifiers.

      Questions tab

      This tab displays all metrics added to the question bank for quizzes. Use the Filter field to search for questions. Each metric is displayed with its name and type.

      Categories tab

      This tab displays all metric categories added to the question bank for quizzes. All metrics in the question bank are group under the corresponding metric category. Use the Filter field to search for categories or questions.

      Header Bar

      The header bar contains tabs that display different views and a menu of various functions.

      Click one of the following tabs to change the view in the canvas:
      • Design: Add categories and questions, and configure the properties of each. This is the default view of the canvas when you open the designer.
      • Configuration: Create introductions and end notes for quizzes, and select a signature.
      • Availability: Select the recipients for each category in the quiz.
      Point to the menu icon (Menu icon) in the in the upper right of the quiz designer to select the following options:
      • Save: Saves the current quiz.
      • Preview: Displays a preview of the quiz as it appears to the recipients.
      • Publish: Distributes the quiz to the selected recipients.
      • Save and Publish: Saves and distributes the quiz in one step.
      • New Quiz: Opens a fresh canvas for a new quiz.
      • Load Quiz: Opens a list of existing quizzes that you can select and edit.
      • Copy Quiz: Creates a copy of the quiz.

      The availability of each option depends on the status of the quiz that is opened in the quiz designer.

      Design Canvas

      New quizzes open in the Design view. The quiz Name field appears above first category in the canvas. A blank question field appears in the category container.

      • Create a quiz

        When you create a quiz, you can create one or more categories and then add questions to each category.

      • Edit a quiz

        You can update a quiz after the quiz has been distributed.

      • Enable a quiz retake

        You can configure a quiz to allow recipients to resubmit their answers as many times as they like, until the quiz's due date.

      • View a quiz result

        You can view quiz results for each question and category, or view the quiz scorecard for a detailed breakdown.

      Related tasks
      • View an assessment category result
      • View a quiz scorecard
      • Create a quiz
      • Edit a quiz

      Tags:

      Feedback

          Share this page

          Got it! Feel free to add a comment
          To share your product suggestions, visit the Idea Portal.
          Please let us know how to improve this content

          Check any that apply

          To share your product suggestions, visit the Idea Portal.
          Confirm

          We were unable to find "Coaching" in Jakarta. Would you like to search instead?

          No Yes
          • Contact Us
          • Careers
          • Terms of Use
          • Privacy Statement
          • Sitemap
          • © ServiceNow. All rights reserved.

          Subscribe Subscribed Unsubscribe Last updated: Tags: January February March April May June July August September October November December No Results Found Versions Search preferences successfully updated My release version successfully updated My release version successfully deleted An error has occurred. Please try again later. You have been unsubscribed from all topics. You are now subscribed to and will receive notifications if any changes are made to this page. You have been unsubscribed from this content Thank you for your feedback. Form temporarily unavailable. Please try again or contact  docfeedback@servicenow.com  to submit your comments. The topic you requested does not exist in the release. You were redirected to a related topic instead. The available release versions for this topic are listed There is no specific version for this documentation. Explore products Click to go to the page. Release notes and upgrades Click to open the dropdown menu. Delete Remove No selected version Reset This field is required You are already subscribed to this topic Attach screenshot The file you uploaded exceeds the allowed file size of 20MB. Please try again with a smaller file. Please complete the reCAPTCHA step to attach a screenshot
          Log in to personalize your search results and subscribe to topics
          No, thanks Login