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Install the Vulnerability Solution Management application

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Install the Vulnerability Solution Management application

Before you can use the Vulnerability Solution Management feature of Vulnerability Response in your instance, you must complete installation of the Vulnerability Solution Management application. This application is available as a separate subscription in the ServiceNow Store.

Before you begin

Complete the following setup checklist prior to installation. These setup tasks are required for a smooth installation.
Note: This process applies only to applications downloaded to production instances. If you are downloading applications to sub-production or development instances, it is not necessary to get entitlements. Proceed to Activate a ServiceNow Store application.
Setup tasks Description
Verify that the Vulnerability Responsev8.0 application is installed and activated.

To verify that this application is activated, navigate to Subscription Management > Subscriptions in your instance. The list displays the subscriptions your organization has purchased.

If the application is not installed and activated see, Install and configure Vulnerability Response.

Verify that you have the required ServiceNow roles for your instance. The following roles are required for installation and verification of expected results:
  • admin

Procedure

  1. Log in to the instance that Vulnerability Response application is on.
  2. Navigate to the ServiceNow Store.
  3. In the ServiceNow Store, search for the Vulnerability Solution Management application.
  4. Click the application tile.
    Detailed information about the application you are installing is displayed.
    Note: Consider reading the Other Requirements and Dependencies sections, as applicable.
  5. Click Request App and enter your HI login credentials.
  6. Click Buy.
  7. Enter the Instance Name and Reason for the Instance, and click Validate Instance.
  8. Click Request.
    You will receive an email with detailed installation instructions.
  9. Navigate to System Applications > Applications.
  10. Locate the application, select it, and click Install.
    Your application is automatically installed on your instance.

    The Microsoft Security Response Center Solution Integration is the only solution integration available in the Vulnerability Solution Management feature in Vulnerability Response (VR) version 8.0.

  11. Navigate to Vulnerability Response > Administration > Setup Assistant. See Vulnerability Response configuration using the Setup Assistant for information on editing the Microsoft Security Response Center Solution Integration settings.
    Note:

    The Microsoft Security Response Center Solution Integration requires an API key and URL from the Microsoft Security Response Center to configure it.

    The Microsoft Security Response Center Solution Integration admin role is inherited when you are assigned an administrative role in the Vulnerability Response application.

  12. Once the installation and configuration is complete, view the application by navigating to Vulnerability Response > Solutions. For information on solution management see, Vulnerability Solution Management.
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