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Mobile Onboarding app release notes

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Mobile Onboarding app release notes

ServiceNow® Mobile Onboarding app is a new application in the New York release.

Enable your new hires to complete onboarding to-dos, ask questions, and view relevant content using the new Mobile Onboarding app.

The mobile onboarding app delivers an end-to-end new hire experience that guides employees on what they need to do in one place. Hiring managers can see the progress of their new hires, and new hires have access to key contacts for any questions. The app can be downloaded from the Apple App Store or the Google Play store.

Mobile Onboarding features

Complete onboarding to-dos
New hires can complete their onboarding to-dos from anywhere, such as taking their employee badge photo, signing electronic documents, and setting up direct deposit.
Ask questions
New hires can ask questions related to onboarding. The question appears as a comment in the associated life-cycle event case. The agent working on the case can reply to the new hire using the comments section in the case form.
View relevant content
Configure media sections so that new hires can view relevant content at different stages of the onboarding process. For example, new hires can learn more about your organization before their start date, or have the option to download the Now Mobile app after onboarding is complete.

Activation information

Mobile Onboarding is automatically activated when you activate Enterprise Onboarding and Transitions. For more information, see Mobile Onboarding for HR Service Delivery.

Related ServiceNow applications and features

To learn more about the Mobile Onboarding application and how to configure it, see Mobile Onboarding for HR Service Delivery.