The ServiceNow® New York release contains new functionality and fixes to existing functionality. Patch releases and hotfixes provide problem fixes and are released on an as-needed schedule.

Path to successful upgrades

Learn - Find out what's new and changed in New York Release notes summaries for New York features Features and changes by product Changes to plugins in the New York release Generally supported browsers Accessibility and compliance Prepare - Choose your target version and prepare for your upgrade Available patches and hot fixes Pre- and post-upgrade tasks for various products Upgrade - Review the upgrade process and upgrade your instance Upgrade to New York Upgrade your instance Upgrade planning checklist (New York)