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Available versions

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Available versions

The New York family includes Enterprise patches and hot fixes, as well as releases for Password Reset, ODBC, and Mobile.

Important: For more information about how to upgrade an instance, see Upgrade to New York.

For more information about the release cycle, see the ServiceNow Release Cycle. For a downloadable, sortable version of New York fixed problems, see KB0748891.

Note: This version is under FedRAMP evaluation.

Q3 2019 Patching Program Targets

Targets are subject to change prior to patching. Target versions change only if absolutely necessary.

Releases Patch target option Release notes
London London Patch 8 Hot Fix 2a London
Madrid Madrid Patch 4a Madrid

Available versions

Release version Release type Released on Availability

New York security and notable fixes

All other New York fixes

Feature 2019/07/25 Available to Early Availability customers
  • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the New York Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.

MetricBase releases

For the latest MetricBase on-premise release notes, refer to KB0748185.

Mobile versions

For the latest iOS and Android mobile application release notes, refer to KB0598602.

ODBC Driver releases

For available ODBC release notes that are not yet listed below, refer to KB0540707.

The ODBC Driver patch release notes contain problem fixes for supported and legacy ODBC Driver patch versions.

Password Reset Windows Application releases

For the latest Password Reset Windows Application release notes, refer to KB0598975.