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  • Release version
    Table of Contents
    • New York release notes
Table of Contents
Choose your release version
    Home New York Release Notes New York release notes Available patches and hotfixes

    Available patches and hotfixes

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    Available patches and hotfixes

    The New York family includes patches and hot fixes, as well as MetricBase releases.

    Important: For more information about how to upgrade an instance, see Upgrade to New York.

    For more information about the release cycle, see the ServiceNow Release Cycle.

    Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in New York: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

    Q1 2021 Patching Program Targets

    Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
    Releases Patch target option Release notes
    Paris Paris Patch 4a Paris
    Orlando Orlando Patch 9a Orlando

    Available versions

    Release version Release type Released on Availability
    New York Patch 12 Hotfix 1 Hotfix 2020/11/17 Unavailable

    New York Patch 12

    New York Patch 12 security fixes

    Patch 2020/11/05 Available

    New York Patch 11

    New York Patch 11 security fixes

    Patch 2020/10/08 Unavailable
    New York Patch 10b Security patch 2020/11/16 Unavailable
    New York Patch 10a Security patch 2020/10/14 Unavailable
    New York Patch 10 Hotfix 1 Security Hotfix 2020/08/25 Unavailable

    New York Patch 10

    New York Patch 10 security fixes

    Patch 2020/08/13 Unavailable
    New York Patch 9a Hotfix 1 Hotfix 2020/08/20 Unavailable
    New York Patch 9a Security patch 2020/08/12 Unavailable
    New York Patch 9 Hotfix 1 Hotfix 2020/07/07 Unavailable

    New York Patch 9

    New York Patch 9 security fixes

    Patch 2020/06/11 Unavailable
    New York Patch 8 Hotfix 4 Hotfix 2020/06/24 Unavailable
    New York Patch 8 Hotfix 3 Security Hotfix 2020/06/09 Unavailable
    New York Patch 8 Hotfix 2 Security Hotfix 2020/05/06 Unavailable
    New York Patch 8 Hotfix 1 Security Hotfix 2020/04/29 Unavailable

    New York Patch 8

    New York Patch 8 security fixes

    Patch 2020/04/16 Unavailable
    New York Patch 7b Hotfix 2 Hotfix 2020/09/28 Unavailable
    New York Patch 7b Hotfix 1 Hotfix 2020/05/22 Unavailable
    New York Patch 7b Security patch 2020/05/13 Unavailable
    New York Patch 7a Hotfix 1 Hotfix 2020/05/15 Unavailable
    New York Patch 7a Security patch 2020/04/15 Unavailable
    New York Patch 7 Hotfix 2 Hotfix 2020/03/26 Unavailable
    New York Patch 7 Hotfix 1 Hotfix 2020/03/25 Unavailable

    New York Patch 7

    New York Patch 7 security fixes

    Patch 2020/03/16 Unavailable
    New York Patch 6 Hotfix 2 Hotfix 2020/03/19 Unavailable
    New York Patch 6 Hotfix 1 Hotfix 2020/03/06 Unavailable

    New York Patch 6

    New York Patch 6 security fixes

    Patch 2020/02/13 Unavailable
    New York Patch 5 Hotfix 4 Hotfix 2020/03/23 Unavailable
    New York Patch 5 Hotfix 3 Hotfix 2020/02/19 Unavailable
    New York Patch 5 Hotfix 2 Hotfix 2020/02/04 Unavailable
    New York Patch 5 Hotfix 1 Hotfix 2020/01/24 Unavailable

    New York Patch 5

    New York Patch 5 security fixes

    Patch 2020/01/16 Unavailable
    New York Patch 4 Hotfix 7 Hotfix 2020/02/25 Unavailable
    New York Patch 4 Hotfix 6 Hotfix 2020/02/20 Unavailable
    New York Patch 4 Hotfix 5 Hotfix 2020/02/06 Unavailable
    New York Patch 4 Hotfix 1b Security patch 2020/02/13 Unavailable
    New York Patch 4 Hotfix 1a Security Hotfix 2020/01/16 Unavailable
    New York Patch 4 Hotfix 4 Security Hotfix 2020/01/31 Unavailable
    New York Patch 4 Hotfix 3 Hotfix 2020/01/09 Unavailable
    New York Patch 4 Hotfix 2 Hotfix 2019/12/27 Unavailable
    New York Patch 4 Hotfix 1 Security Hotfix 2019/12/18 Unavailable

    New York Patch 4

    New York Patch 4 security fixes

    Patch 2019/12/06 Unavailable

    Replaced by New York Patch 4 Hotfix 1

    New York Patch 3 Hotfix 3 Security Hotfix 2019/12/19 Unavailable
    New York Patch 3 Hotfix 2 Hotfix 2019/12/09 Unavailable
    New York Patch 3 Hotfix 1 Hotfix 2019/11/19 Unavailable

    Replaced by New York Patch 3 Hotfix 3

    New York Patch 3

    New York Patch 3 security fixes

    Patch 2019/11/07 Unavailable

    Replaced by New York Patch 3 Hotfix 1

    New York Patch 2

    New York Patch 2 security fixes

    Patch 2019/10/03 Unavailable
    New York Patch 1 Hotfix 2a Hotfix 2019/12/23 Unavailable
    New York Patch 1 Hotfix 1a Security patch 2019/10/14 Unavailable
    New York Patch 1 Hotfix 1 Hotfix 2019/09/11 Unavailable

    New York Patch 1

    New York Patch 1 security fixes

    Patch

    General Availability

    2019/09/04 Unavailable

    Replaced by New York Patch 1 Hotfix 1

    New York security and notable fixes

    All other New York fixes

    Feature

    Early Availability

    2019/07/25 Unavailable

    Release definitions

    Release availability
    • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the New York Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.
    • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

      ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

    • Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
    • Unavailable: The release version is not available.
    Release types
    • Feature: Introduces new products, applications, and features, in addition to available fixes to existing functionality.
    • Patch: Supports existing functionality with a collection of problem fixes.
    • Hotfix: Supports existing functionality with a specific problem fix for a major release.
    • Security patch: Includes fixes for security issues.
    • Security Hotfix: Includes fixes for a specific security issue.

    MetricBase releases

    For the latest MetricBase on-premise release notes, refer to KB0748185.

    Ancillary software releases

    For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.

    Tags:

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    Release version
    Choose your release version

      Available patches and hotfixes

      • Save as PDF Selected topic Topic & subtopics All topics in contents
      • Unsubscribe Log in to subscribe to topics and get notified when content changes.
      • Share this page

      Available patches and hotfixes

      The New York family includes patches and hot fixes, as well as MetricBase releases.

      Important: For more information about how to upgrade an instance, see Upgrade to New York.

      For more information about the release cycle, see the ServiceNow Release Cycle.

      Note: This version is approved for FedRAMP. The following products are not approved for FedRAMP in New York: Benchmarks, Document Viewer, Instance Data Replication, and ServiceNow mobile.

      Q1 2021 Patching Program Targets

      Targets are subject to change prior to patching. Target versions change only if absolutely necessary.
      Releases Patch target option Release notes
      Paris Paris Patch 4a Paris
      Orlando Orlando Patch 9a Orlando

      Available versions

      Release version Release type Released on Availability
      New York Patch 12 Hotfix 1 Hotfix 2020/11/17 Unavailable

      New York Patch 12

      New York Patch 12 security fixes

      Patch 2020/11/05 Available

      New York Patch 11

      New York Patch 11 security fixes

      Patch 2020/10/08 Unavailable
      New York Patch 10b Security patch 2020/11/16 Unavailable
      New York Patch 10a Security patch 2020/10/14 Unavailable
      New York Patch 10 Hotfix 1 Security Hotfix 2020/08/25 Unavailable

      New York Patch 10

      New York Patch 10 security fixes

      Patch 2020/08/13 Unavailable
      New York Patch 9a Hotfix 1 Hotfix 2020/08/20 Unavailable
      New York Patch 9a Security patch 2020/08/12 Unavailable
      New York Patch 9 Hotfix 1 Hotfix 2020/07/07 Unavailable

      New York Patch 9

      New York Patch 9 security fixes

      Patch 2020/06/11 Unavailable
      New York Patch 8 Hotfix 4 Hotfix 2020/06/24 Unavailable
      New York Patch 8 Hotfix 3 Security Hotfix 2020/06/09 Unavailable
      New York Patch 8 Hotfix 2 Security Hotfix 2020/05/06 Unavailable
      New York Patch 8 Hotfix 1 Security Hotfix 2020/04/29 Unavailable

      New York Patch 8

      New York Patch 8 security fixes

      Patch 2020/04/16 Unavailable
      New York Patch 7b Hotfix 2 Hotfix 2020/09/28 Unavailable
      New York Patch 7b Hotfix 1 Hotfix 2020/05/22 Unavailable
      New York Patch 7b Security patch 2020/05/13 Unavailable
      New York Patch 7a Hotfix 1 Hotfix 2020/05/15 Unavailable
      New York Patch 7a Security patch 2020/04/15 Unavailable
      New York Patch 7 Hotfix 2 Hotfix 2020/03/26 Unavailable
      New York Patch 7 Hotfix 1 Hotfix 2020/03/25 Unavailable

      New York Patch 7

      New York Patch 7 security fixes

      Patch 2020/03/16 Unavailable
      New York Patch 6 Hotfix 2 Hotfix 2020/03/19 Unavailable
      New York Patch 6 Hotfix 1 Hotfix 2020/03/06 Unavailable

      New York Patch 6

      New York Patch 6 security fixes

      Patch 2020/02/13 Unavailable
      New York Patch 5 Hotfix 4 Hotfix 2020/03/23 Unavailable
      New York Patch 5 Hotfix 3 Hotfix 2020/02/19 Unavailable
      New York Patch 5 Hotfix 2 Hotfix 2020/02/04 Unavailable
      New York Patch 5 Hotfix 1 Hotfix 2020/01/24 Unavailable

      New York Patch 5

      New York Patch 5 security fixes

      Patch 2020/01/16 Unavailable
      New York Patch 4 Hotfix 7 Hotfix 2020/02/25 Unavailable
      New York Patch 4 Hotfix 6 Hotfix 2020/02/20 Unavailable
      New York Patch 4 Hotfix 5 Hotfix 2020/02/06 Unavailable
      New York Patch 4 Hotfix 1b Security patch 2020/02/13 Unavailable
      New York Patch 4 Hotfix 1a Security Hotfix 2020/01/16 Unavailable
      New York Patch 4 Hotfix 4 Security Hotfix 2020/01/31 Unavailable
      New York Patch 4 Hotfix 3 Hotfix 2020/01/09 Unavailable
      New York Patch 4 Hotfix 2 Hotfix 2019/12/27 Unavailable
      New York Patch 4 Hotfix 1 Security Hotfix 2019/12/18 Unavailable

      New York Patch 4

      New York Patch 4 security fixes

      Patch 2019/12/06 Unavailable

      Replaced by New York Patch 4 Hotfix 1

      New York Patch 3 Hotfix 3 Security Hotfix 2019/12/19 Unavailable
      New York Patch 3 Hotfix 2 Hotfix 2019/12/09 Unavailable
      New York Patch 3 Hotfix 1 Hotfix 2019/11/19 Unavailable

      Replaced by New York Patch 3 Hotfix 3

      New York Patch 3

      New York Patch 3 security fixes

      Patch 2019/11/07 Unavailable

      Replaced by New York Patch 3 Hotfix 1

      New York Patch 2

      New York Patch 2 security fixes

      Patch 2019/10/03 Unavailable
      New York Patch 1 Hotfix 2a Hotfix 2019/12/23 Unavailable
      New York Patch 1 Hotfix 1a Security patch 2019/10/14 Unavailable
      New York Patch 1 Hotfix 1 Hotfix 2019/09/11 Unavailable

      New York Patch 1

      New York Patch 1 security fixes

      Patch

      General Availability

      2019/09/04 Unavailable

      Replaced by New York Patch 1 Hotfix 1

      New York security and notable fixes

      All other New York fixes

      Feature

      Early Availability

      2019/07/25 Unavailable

      Release definitions

      Release availability
      • Available to Early Availability customers: Early Availability is a ServiceNow program that allows a select group of customers and partners to upgrade to a new release before market launch, when it then becomes generally available. For more information, see the New York Early Availability - Customer FAQ [KB0635446] article in the HI Knowledge Base.
      • Available: Any user can upgrade to the version. "Available" versions will appear on the Instance Upgrade Management Dashboard.

        ServiceNow Patching Program targets and patches are immediately available. Users do not need to request an entitlement to schedule an upgrade to these versions.

      • Available by request: Contact ServiceNow Technical Support for approval to upgrade to the version.
      • Unavailable: The release version is not available.
      Release types
      • Feature: Introduces new products, applications, and features, in addition to available fixes to existing functionality.
      • Patch: Supports existing functionality with a collection of problem fixes.
      • Hotfix: Supports existing functionality with a specific problem fix for a major release.
      • Security patch: Includes fixes for security issues.
      • Security Hotfix: Includes fixes for a specific security issue.

      MetricBase releases

      For the latest MetricBase on-premise release notes, refer to KB0748185.

      Ancillary software releases

      For information about latest Password Reset Windows Application, ODBC driver, and all other ancillary software available for download from the ServiceNow Store, see ServiceNow Store release notes.

      Tags:

      Feedback

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