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Guided Tours dashboard

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Guided Tours dashboard

The Guided Tours Overview dashboard provides statistics related to guided tour usage.

To access the Guided Tours dashboard, navigate to Guided Tour Designer > Guided Tours Overview. The dashboard has two tabs:

  • User Engagement: Shows the number of users actively working with Guided Tours and trends over time.
  • Tour Statistics: Shows trends and patterns for user engagement so you can analyze tour completions and tour failures and build more successful tours.

User Engagement

The User Engagement tab displays the following widgets.
Table 1. Widgets in the User Engagement tab
Widget Description
Tour Views Number of user views of guided tours per day.
Tours Completions Number of tours completed by users per day.
Unique Users Views Number of individual users viewing guided tours per day.
Unique User Completion Number of individual users who have completed guided tours per day
Weekly Engagement Trends and patterns of user engagement with guided tours per day over a period of time. You can save this graph in PNG or JPEG format by hovering over the graph and choosing the relevant format from the context menu.
Disengaged Users Number of users who disabled the auto launch feature for the guided tour per day over a period time. You can see the number of viewers not interested to look at the guided tours while using the application. You can save this graph in PNG or JPEG format by hovering over the graph and choosing the relevant format from the context menu.
Figure 1. Sample User Engagement tab
User Engagement tab

Tour Statistics

The Tour Statistics tab displays a list of tours sorted by context. The tab has the following widgets.
Table 2. Widgets in Tour Statistics tab
Column Description
Tour Views Number of tour views abandoned, completed, dismissed, and failed over a period of time. Click the related color in the bar graph to view further details.
Tour Completions Number of tours completed across Guided Tour Types and Guided Tours over a period of time. Click the related color in the bar graph to view further details.
Tour Failures Number of tours failed in Guided Tour Types and Guided Tours over a period of time. Click the related color in the bar graph to view further details.
Top 10 Tour Completions Number of completed tours by tour name.
Top 10 Tour Failures Number of failed tours by tour name.
Top 10 Tour Dismissals Number of dismissed tours by tour name.
Figure 2. Sample Tour Statistics tab
Tour Statistics tab
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